New Baltimore Animal Hospital

I would give this business less than 1 \r star if I were able to.\r I have been bringing my dog to this \r facility for 7 years. I am sure I have \r spent thousands of dollars there. \r Due to a family issue I re-homed \r Lola with my friend and neighbor, who was \r thrilled to take her. Lola was a rescue \r dog that was not socialized\r and was abused. She must have learned \r early on that if she snapped, people left \r her alone, and this is what she \r did. She also bit - she has \r bitten me, her new owner and all of my \r family and friends. I didn't have the \r heart to euthanize her, as I could not \r re-home her (My friend already knew \r Lola's issues when she adopted her).\r Last week, my neighbor told me that Lola \r had bitten her very badly. I called the facility\r in the AM and got a price of $40.00 for \r the euthanasia with a communal cremation. \r I explained to the lady on the phone that \r both my neighbor and I were legally \r disabled and every penny counted to us. \r I asked her is she could speak to one of the \r managing partners to see if there was \r ANYTHING they could do for us on the \r price. I was not asking for half nor was \r I asking for free, but even $5.00 would \r have helped. She was adamant about those \r being the prices - she is a RECEPTIONIST, \r WHO is she to make a decision about price? \r Dr. Perkins called back and was concerned \r about when the bite occurred, as there was \r a quarantine issue. He mentioned NOTHING \r about any help with the price. He had my \r head spinning about the quarantine that I \r forgot all about the initial reason he was \r supposed to be calling back for. I was \r not about to call him back and beg, as it \r was obvious that there was going to be no \r discount given. I called back later that day to make \r an appt. and spoke to another \r receptionist. All of a sudden the price \r of the euthanasia went up to $150.00! Now \r there is a cost for the office visit. \r Office visit? They are euthanasing the \r dog, why is an office visit required? \r There is a cost for the sedation and there \r is a cost for the ""disposal"" (Thank you \r for wording it so compassionately, that \r really made me feel all warm and fuzzy). \r I asked why there was a difference in \r the price and the Lady could not explain it. \r All the facility is there for is the money.\r I used to manage a Veterinary Hospital and\r the Doctor would do anything for anyone if the animal \r was in distress. Money never mattered to \r her. Her heart was in the right place, for the sake \r of the pet and their pain. I cannot imagine any reputable \r Veterinarian turning someone away because of \r money. These sedatives and the \r medication used to ends the pet's \r life cost very little. If anyone there \r cared enough, they could have done the \r euthanasia just for the cost of the \r medications. But, don't get it twisted, \r they are there for the ""love"" of the \r animals.\r Part of the Veterinarians Oath is ""Being \r admitted to the profession of veterinary \r medicine, I solemnly swear to use my \r scientific knowledge and skills for the \r benefit of society through the protection \r of animal health and welfare, the \r prevention and relief of animal \r suffering"". Animal suffering. Lola was \r suffering psychologically-extreme separation \r anxiety along and severe \r anxiety. I was a long time, loyal customer and I \r think the facility could \r have been done more for me in light of the \r situation. They were in a position to \r offer financial help. When you have 2 \r disabled people with a semi-emergency, you would \r think more could be done. New Baltimore Animal Hospital is a \r disgrace. I hope they keep pumping out \r customers and making their money. I also \r hope that Dr. Perkins and any other \r Doctors that were involved in this \r matter/decision can look at themselves in \r the mirror. What you give out comes back \r 100 fold. more

I have been bringing my animals to this vet clinic for quite some time now. I have 2 shih tzu's and they both had some health issues and Dr. Knee has been nothing but caring and supportive. He takes his time to explain everything and answers all of your questions. I recently had to put our 16 yr old cat down and he wa so sympathetic. You can tell he has a big heart for animals. As far as the cost - you cant beat it - I live i delmar and i can tell you most places around here charge 2x what New Baltimore does, and the care is not half as good. I really do love this clinic. more

I no longer use this hospital for my pets. It is clean, but the floor is very slippery and my older dog had a very difficult time walking on it. Why don't they use rubber matting or something? There was ALWAYS a long wait, sometimes as much as an hour, even though I had an appointment. Much more expensive than other local vets. The final straw was the lack of compassion when my ailing best friend had to be put down. I ended up going elsewhere even though she'd been treated at New Baltimore for years and almost weekly toward the end. I spent a small fortune there! They still send me postcards saying that my dog is overdue for shots. She's been dead for 2 years. I take my new pups elsewhere. more

I have been bringing my dog to this vet for many years now. she is now 16 and has some issues. I have I prefer to see Dr. Roth or Dr. Knee. They are very caring and give options but dont push you into one thing for the other. Dr. Roth has been great and since my dog is likely in the last year of her life he has been very understanding and supportive. I am not too impressed with a couple of the other vets there but at least I have a choice as to who I see if it is not an emergency situation. more

MONEY GRUBBERS. THESE PEOPLE ARE HORRIBLE! They clipped the tail of my dog the wrong way. It is scarred on the end and is too short. Okay, so I went back. MISTAKE: they tried to get me to agree to a $1500. useless operation on an old dog using guilt tactics. They had nisdiagnosed the illness and then dog was too far gone. He died. They kept running me for money. more

STAY AWAY from this terrible vet!! They clipped my dog's tail too short and also visibly scarred it. I went back anyway. MISTAKE: Then they failed to treat an infection my older dog had. After a LOT of money, they tried to get me to agree to a $1500. useless operation using guilt tactics. They latched on to somone with deep pockets who loved their dog. He died because he was too far gone. They kept running me for money yet could not manage to put the dog on the right dose of antibiotics. STAY AWAY from this terrible vet!! more

left an iv needle in one dog...the following week they obviously paid zero attention to another. one day he is happy and healthy with an upset stomach; the next morning we get a phone call that he had died over night. nothing showed up in his xrays yet during an autopsey, they find what they say "killed him" which is something that would have showed up in an xray. im calling BS. i honestly believe they didnt spend any time testing him or caring for him. dr. perkins is awful and inconsiderate and will never get any business or respect from my family. thanks for nothing. RIP Jake. more

Have 3 Maltese dogs. They are amazing and thoughtful anticipating my dogs needs. My 3 boys are my family and they take excellent care of them. more

They have been our vet for a while for our jack russells, but today we found an abandoned kitten outside, and the person I talked to provided me with a ton of numbers to call, and we got baby milk for it there until we could find a foster home. NBAH is the best. Very reasonably priced(-if you can't afford vet care, then don't own a pet. IMHO) Would not think of going elsewhere. more

I just moved to this area and took my two dogs (a pug and chihuahua) to New Baltimore Animal Hospital today for a check up and a few minor health concerns. I saw Dr. Judd. She was FABULOUS, probably one of the best vets I have ever been fortunate enough to meet. Not only was she down to earth and EXTREMELY knowledgeable but she spent a lot of time with us and both of my dogs seemed at ease with her. She was great handling my chihuahua who can be a bit of a "brat" sometimes. She answered all of my questions, and understood many of my concerns. I cannot say enough about her and from what I have been told, all of the vets at this hospital are equally as good! The hospital was immaculate, the receptionists were all friendly and the tech that took my dogs for their blood work was a doll. I am so happy I was recommended here and I would recommend this hospital to anyone! more

I take all my animals here and I think they give very good care. Dr. Knee is excellent! Pros: Excellent vet care Cons: a little pricey more

Then tried to grab 2 thousand dollars for a useless surgery on the day she died from an infected uterus that was misdiagnosed FOR A MONTH. ALL of a sudden, they knew what was wrong. STAY AWAY!!! Pros: THEY KILLED MY DOG Cons: THEY KILLED MY DOG more

but guess whas dr. roth u told me to youthinize my 2 yeasr old cat cause there was no help for his brain damage and u said he only has 24 hours to live but gess what 6 weeks later he is sitting by my side very happy still wobbly but eating drinking playing all things that a 2 year old cat does so much for 24 hours dr. roth Pros: tried to help my cat Cons: told me to put doodle to sleep he was not going to live more

Dr. Perkins is truly the most compassionate, patient, and knowledgeable veterinarian I?ve ever encountered. We put our dog-son Buster to rest 9/12 and Dr. Perkins was so supportive during the process. I will always be indebted to him. He?s the best :) more

My family started going about 6 years ago for what we thought was an emergency when my mom's manchester terrier's nail fell off her foot (i think because we let her nail's get too long). We saw Dr. Knee, who treated Tango so gently that I told my mom he had to be our permanent vet! Tango was later diagnosed with diabetes, and since we started seeing Dr. Knee, she hasn't had to have a muzzle to keep her calm during appointments (in the past she ALWAYS had to be muzzled at the vet). My boyfriend and I live in Albany and when we got our first dog, I knew Dr. Knee would be our vet. it is a bit of a hike for us (25-30 minutes) but the prices are incredibly fair (esp. compared to Albany and surrounding cities!) and the doctors (esp. Dr. Knee!!) truly care about the health and well being of your pets. Absolutely recommend 100%, esp Dr. Knee! His bedside manner with all dogs, big and small, is incredible!! Pros: They really care about your pets! more

New Baltimore has treated my three dogs these past two years and each dog received quality care. As mentioned in other postings this vet is not cheap but at least the care is top notch. more

Today I had to put my ferret down who has been a member of my family for 6 years. I cannot express the love and support I recieved as well as my ferret. This hospital has the most kind, compassionate staff I could have ever dreamed of during such a difficult time. The respect for my feelings and the love they have for animals is next to none! I HIGHLY recommend this hospital for ANY issue with any animal! God Bless you!\r \r Mary Seeley more

I feel that they are very good with small breed dog's, they are great with my chihuahua, I have been going to them for a year now, though they are high priced, but the care is worth it, and it's very hard to find a vet that you and your pet are ok with, they are very kind, and very clean, had not had a problem as of yet, and I hope that I do not, looking for another vet is hard, and I am picky about who care's for my baby. Pros: Great Vet's, kind staff Cons: very costley, could use a larger parking lot, and a fence by the highway. more

I recently started taking my pets (3 dogs) to the New Baltimore Animal Hospital. Dr. Perkins is one of the most knowledgable vetrinarians I have ever met. He is excellent with my dogs and very patient in explaining procedures and answering questions for me. The practice is extremely clean and the prices are more than reasonable. I can't say enough nice things about my experience there.\r \r Holly more

Their motto should be, "If you have PLENTY of money, we really care about the pet." However, the care is very good. Recommended only if you can afford them. Pros: Care itself is very good Cons: Care is VERY EXPENSIVE more