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Neptune Soft Water, Inc.

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1919 Teall Ave
Syracuse, NY 13206

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(315) 446-5151
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Reviews
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Best

Couldn't be more happy with our systems! We tried the Neptune system for our first home which was on River water...ick! We noticed a difference immediately! First off, Bill came ...

Worst

This business put the (very nice) water system in for the original owners. I paid $500 for new filters and light, they could never get the correct filters, after about 5 tries, t...

Editorial review from Citysearch 7/21/2013

Look out for this company. They pray on old people and over charge everyone. I was an installer with them and let me tell you the owner salesman will tell you anything you want to hear to make the sale. They also take the manufacturers labels off the equipment they sell and install and put there own stickers on them so it looks like its made by Neptune. This also stops people from looking online for cheaper filters and UV bulbs. Neptune sells them to you for %100 mark up and a hefty service charge. Stay away theres better more Honest Companies out there. Culligan Anderson Sears or you can get bottled Water Factories at Home Depot for Hundreds less than Neputne will sell you one. more
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Wonderful Company 7/22/2010

I purchased water treatment equipment from the Neptune Company - I had terrible sulphur & Iron in my water - Their system works great - I can now take a shower and feel clean and when I wash my clothes they are clean and white - no more odors and stains. Pros: quality equipment, great service more
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Find a better place -5 7/21/2009

This business put the (very nice) water system in for the original owners. I paid $500 for new filters and light, they could never get the correct filters, after about 5 tries, they took my whole system, literally, from the wall, the ultraviolet light, everything. It's just gone. Gave me a filter for the tiny system that goes to the faucet - claims that's all I ordered and that cost over $400. reimbursed me $100. They took the whole system. I don't have the money to take to court. Cons: dishonest more
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Additional information
  • Hours: Mon-Thu 8am-5pm, Fri 8am-4pm, Sat 10am-2pm
  • Neighborhoods: Lyncourt
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