Visited this waterpark on 7/28/11 with family. Kids were in wave pool. 14 y/o son was on his rental tube next to the left pool wall with a lifeguard standing less than 5 ft away and another lifeguard in the water less than 10 ft. away. A young hispanic male started verbally and physically assaulting my son, apparently for bumping into him. My older son stepped in, grabbed the attacker by the arm and told him to stop, at which time the attacker verbally attacked him and when he made a move believed to be a punch, my older son punched him in the nose. Only after this did the lifeguards get involved.(Thinking hockey game here). A ""manager"" was summoned who's only concern seemed to be find out who was involved and eject them from the park, including my son who threw the punch in defense of himself and his younger brother. I requested name of the attacker and when management refused, I requested their name. The manager and lifeguards stood there and REFUSED to even give me their names. When I asked them to call Metro Police, I was advised they would not and that I could take my problems and settle them outside the front gates!. I don't condone fighting at all, but when ""lifeguards"" stand there and witness a 14 y/o being attacked by someone who appeared to be 16-18 y/o, and not even do so much as blow their wistle, somebody has to step in and that's all my older son did. He hit the attacker once to stop the attack and that was all. When I got home and called back to talk to management, I was given to a PR manager who informed me he had no report of the incident and knew nothing of it. Obviously, problems like these exist but don't get reported. Please understand, this wasn't some fued between two rival kids or gangs. This was simply, IMO, a unreasonable attack on my 14 y/o that required someone to step in. That someone turned out to be my older son. Many witnesses voluntarily came up to me and informed me that they saw the incident and they all felt my older son took the correct and necessary action under the circumstances. NO SECURITY IS PRESENT ON THIS LOCATION AT ALL, NONE, NADA!! and a poor excuse for management with a poorer excuse of safety policy for the paying public. I'd feel safer walking my family thru the projects @ midnight than returning to this pathetically managed waterpark. Consider yourself warned, ENTER AT YOUR OWN RISK AND BE PREPARED TO HANDLE ANY AND ALL PROBLEMS YOURSELF!!!!
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