My Precision Jewelers

I heard about these guys on the radio and decided to stop in and I am SO glad that I did. They fixed a loose clasp on my Automatic Tag Heuer Link while I shopped around. After talking to some of their staff for a while (they seem to know everything about every kind of watch) I ended up loving and buying a Bulova Precisionist from them on that trip same trip. My Tag was ready by the time I was checked out and they wouldn't take a dime from me for the fix. Not even a tip for their trouble. Class act all the way, and the salespeople aren't pushy and seem truly genuine. Pros: null Cons: null more

Went into this shop after looking for a reasonably priced watch to replace my broken Omega Seamaster. Was shown a Seiko Automatic and that is where the hell began. These crooks misrepresented the grade of the watch caliber (movement) and provided me with an artificially high MSRP on which to begin negotiations. Since the price was well under that of a new Omega or Rolex and the watch looked good for general day to day use I went with thier suckers deal. Lets just say the deal I thought was good turned out to be a royal screw job- Retail at somewhere like Sears for example is 1/3 that of even the "great deal" they gave me. I managed to order one online from from a Seiko Dealer at 1/5 the price of Precision, had is at my door in two days and even recieved a personalized thank you letter. Now back to the Precision drama- yes the prior reviews are correct- THEY WILL TREAT YOU LIKE "ROYALTY", UNTIL THEY GET YOUR MONEY- then it's "screw you". After realizing I had a watch that was overpriced and misrepresented I went back to seek a refund- no dice. Thier return policy is written to be interpreted in any way they see fit to deny you. The buzz word "altered" is the main point- they claim because the tags were removed it was altered and "non-returnable". Also claimed "sale items" were non-returnable- I was unaware I was even getting a "sale" item- I was just doing my customary negotiation (as I was taught years ago- standard mark-up is around 30-35% on any watch of quality) and going from there. Like the prior reviews- they claim returns with no problem- until you actually try to do it. After spouting off above normal speaking level about markup and exactly where to find a lower price I was offered store credit. Why would I want that?- thier diamonds and gems appeared to be greatly over-graded and over priced. After 15 minutes of my wife and infant daughter sitting while I gave them a Clint Eastwood staredown I finally recieved my refund- in cash. I vow never to return there and I will tell anyone that listens to not hand them over one thin dime. Salesmen were rude and seemed to make up rules as they went. Avoid this place at all costs. By the way the saving grace is that I was introduced to a great watch- my Seiko works great. Just don't buy one from these clowns. Pros: null Cons: null more

I was introduced to Precision Watch & Ringsmith from my grandparents who exclusively deal with them. Because of the wonderful treatment that my grandparents received from them, my parents also exclusively deal with them. Precision now has 3 generations of loyal customers in my family. They have always treated me and my family with the utmost respect, honesty and courtesy. They offer professional opinions on quality jewelry and have fabulous customer service. Now, I refer all my friends to Precision. more

These people are amazing! They treat me like royalty every time i come in. There repair work is always done professionally and quick every time i get something repaired. I always tell all my friends and family precision watch is the place to go for quality jewelry and repair. more

They lied to me! They sell a Pandora Jewelry off-brand and told me that Pandora themselves went out of business and this was the new name....which was a blatant lie. I went across the hall from their store and found the real Pandora retailer. Then, when I tried to return the fake merchandise, they told me it was final sale! After telling me I could return it about 20 minutes earlier. They are a horrible company. more

I learned a lot about jewelry when I went to a real jewelry store, and it was not from Precision Watch & Ringsmith. This place is a joke! You may have seen there advertisement in some of those Dollar Saver magazines for a 3 day ring size, or ring sizing while you wait. I had my engagement ring sized and was told in could be ready by the end of the business day. They had it done by the end of that day, only to have the stone fall out a day later! Yes, that's right the stone on my beautiful engagement ring had fallen out!!! My ring was a channel set piece, which I did not know. These types of settings can take longer to re-size, and this type of setting needs to be re-sized a different way. I found that out from a real jeweler. Either these clowns didn't know how to re-size a channel setting, or they just wanted the money to re-size my ring. I didn't feel like they cared how the job was done, as long as it was done, they got paid, and I was out the door. more