I saw Dr Musello a few years ago and the experience was great. However, I recently went back on a different insurance and boy did the problems begin. I had wanted to talk about some minor problems I was experiencing with my IUD. Upon mentioning I was having some slight issues with it, the PA advised I have it removed the same day but didn't bother to ask exactly what was going on. In hindsight, I wish I had been more persistent to share my issue. Instead it was removed and an Rx called in for a birth control patch. The PA told me to call if I had any other questions or concerns about it. Upon getting to the pharm, the patch wasn't covered by my ins :( I called the office back and it took a few days to get another Rx called in. Unfortunately, that one wasn't covered either! I called the office again and explained that I was on a new government supported insurance and it only covered a few things. Boy was that a mistake! After mentioning my government ins, nobody called me back and I had to call again 5-6 business days later. Of course I was upset about the lack of return call. This time the doc got on the phone and told me to go to another office if I was dissatisfied! Why do they even accept my insurance if they don't want to deal with the restrictions??? I would not recommend them to anybody if they treat people this way!
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