Where to begin.
Reception is generally rude and unprofessional. Strike one.
I went there for a basic pap, as part of a time-sensitive medical check-up for work.
A MONTH later, I was angry that I never got my results. I was told that they wouldn't give me them over the phone, and to come in. When I came in and said I was there for my results, I was told to pay a $50 copay. I explained that I/my insurance already paid for the exam- and if you pay for the exam you shouldn't then pay extra for the results- but they insisted that I needed to pay the $50 copay (and my insurance would pay heftily too) for every consultation with the doctor.
She said that, looking at my results, [I] 'really should meet with the doctor.""
So I paid the $50 and met with the doctor.... JUST FOR HER TO TELL ME THAT MY RESULTS WERE NOT IN.
Strike two.
Later, I brought my mother in for a pap. She doesn't have insurance. They charged me $250 for the pap, which I thought was expensive, but I paid it. Much later, we got a bill in the mail from Quest Diagnostics for $279. When I called Dr. Muonekee's office, I was told that 'the $250 was only for the consultation, and the $279 was separate.' Bringing the total cost of one pap smear to over $500!
Strike three.
Avoid this place like the plague.
No integrity. No professionalism.
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