Multistate Transmission

I've been to Multistate Transmission for service 2 times. Both times, without question, have been all 5's. I've met Tom of course, and a few of the guys from the back, and everyone is very professional. I trust them. Tom is super intelligent, focused and the inner workings of his skills and his personal experience are great. He also told some funny stories. He is also a great listener. He is very human and there is no grey area with him. So far, the work has been really good, knock on wood. It's been a 5 for sure. The credit starts at the top with Tom, he gets the credit for the whole process and his customer's experience. Everything works. The location is perfect, it's at a busy intersection, very ideal for people to just pull in. And the service is all 5+ service from everyone there. From a mechanical standpoint, this is one of the best shops out there, and from a personal standpoint, this shop is honest and a joy to go to. more

Took my 4x4 in for transmission/differential noise and they diagnosed that it one worn tire making the noise...no charge, appreciate the honesty Thanks DS more

It's nice to be able to drop off my vehicle at Multistate Transmission and have it fixed the next day. It's rapid service and you can trust Tom and his crew. more

Multistate Transmission took care of any problem I had. I took my truck in with a transmission problem and Multistate Transmission had no problem taking care of it. The truck was ready at the time they said it would be. It was good. I am very happy with my experience at Multistate. I had used them before, and my wife works by there. I had taken in my wife's car previously, and it was the same experience. They're very good! more

On my fiance's recommendation, I took my car to Multistate Transmission. It's an ongoing problem, over a recall issue. Tom was great, he contacted the dealer and spoke directly to them for me. My car is still under warranty, so Tom advised me to go back to the dealer because they are still responsible for it. I would absolutely go back to Multistate, because I really appreciated that Tom took matters into his own hands and did some research and contacted the dealer for me. Lenice Powell more

I had a transmission fix a year and a half ago at Multistate Transmission and something went wrong. My car was out of the warranty but since it was only a year and a half ago, the people at Multistate Transmission fixed it at no cost to me. My mechanic had originally referred me to Multistate. It was nice having somebody honest and I really appreciated it. They stuck by their product. more

I have a 1999 Honda, and I took it to a bunch of shops to see what the problem was. They all told me different things and wanted to charge me a bunch of money to "fix" it. I took it to Multistate Transmission and they were able to diagnose the issue quickly and efficiently. They figured out that it wasn't serious at all, something had just come loose. They went ahead and fixed it for me without charge. I was so surprised at this, since the other shops had made it sound like my car was dying! I appreciated their honesty and feel I can trust them. They've gained a customer for life just from that one act. They didn't complicate the problem, they solved it. more

I was pretty freaked out when I first went in to Multistate Transmission. This thing could have ruined me! I didn't have any money to get it fixed again. Tom was completely honest with me, and he took care of everything. Even though it was out of warranty by about 1000 miles, he didn't charge a dime. He towed my car and everything. Tom and Multistate Transmission completely took care of me. They were absolutely fantastic. more

I had a problem and Multistate Transmission solved it immediately and fairly. They also got my car back to me really quickly. My car is driving 10 times better. more

I had a transmission that went, and luckily enough I was able to drive it to Multistate Transmission, which was very close to me. Tom was able to determine what was wrong, and they were willing to make arrangements with me so I did not have to pay the total cost upfront. That was very helpful to me, and helpful to get the job done. They were all very nice and very fair. I was pleased. more