Mug & Mouse Frisco

this location is closed, do not bother trying to find it Pros: closed Cons: closed more

Today was my first visit to this coffee shop. I was up really early and looking for an open coffee shop when I discovered this one, which advertises that it opens at 5am. Great! So, I drive over there and arrive at 5:37am. The place is dark, only the light in the back kitchen is on. The front door is locked.\r \r I gave 2 stars instead of 1 for a rating because this may be an isolated incident. However, I will never know because I won't waste my time driving over there again. Pros: Unknown Cons: Not open on time. more

If you have some spare time and spare change, Mug&Mouse is a nice place to go. The price of their drinks are high compared to most other coffee shops and bubble tea places, but be assured anything on their drink menu taste great. (I like sweet drinks so if you like sweeter drinks, this is the place for you.)\r \r If you do order a drink, you should be ready to set aside some time. They take forever to make them, especially if there are other customers. I had waited 20 minutes for a drink before so be prepared. The service there is inconsistent. It is understaffed so don't expect too much.\r \r The donuts there aren't the best but are decently priced. It is a fair deal but once in a while, I'll get a bad donut that is still raw inside.... or sometimes I'll get a mini donut instead of a regular sized one.\r \r My biggest complaint is their coffee. It is not constantly brewed fresh all day, if you're lucky enough to even find some coffee. If you're in a rush, I wouldn't waste your money on coffee because half the time I've been there it has been empty. I am usually asked to wait 7-8 minutes for a new batch to be brewed, or if I would like an espresso alternative. The espresso however, makes a pretty good substitute. \r \r Over all: it's a fairly nice atmosphere for a small cafe/coffee shop. It is pricey and takes long waits, but the drinks taste good. Pros: great hours, serves food and drinks all day, very convient Cons: pricey compared to other coffee shops, waits are extremely long more

I buy a large amount of product here for business reasons. I always get top line service and their donuts and pastries can't be beat. more

Pros: donuts all day, large drink menu, one of the only internet cafes in area, late hours\r \r Cons: drinks are only marginally good, bad operation and management (apparently REALLY BAD, my husband and I have noticed several employees have come and gone in recent times, the manager must be quite a pain in the rear), confusing rules, and the manager takes too long explaining things and is very confusing/rude.\r \r Overall, I would say AVOID! My family has been going there for a while and the service has gotten worse and worse. I would not recommend this place to anyone, you're better off going somewhere else. \r \r To top it off, I got a nasty case of stomach flu last time I went there!!! And I'm always finding long curly hair in the food... Pros: long hours, donuts all day Cons: annoying management, not clean, confusing rules more