The owner came to the house and gave a bid. Seemed nice enough, offered his handshake and his word we would not pay until contract was complete. Told us we were getting free gutters as a promo that he could slide in even though the deal had just passed. He told us his people did the work, no subcontractors. We were told he works with all of the rebate programs and would work with Utah Home Performance as well. Found out that he is not a preferred contractor, he said he was in the app process, found out that was not true. Meanwhile, one lie after another, the subcontractors he sent were great and professional, Randy, not so much. We had ordered windows and gutters. He was planning on not installing the gutters and demanded payment. We told him, as he had said, we would not pay until the contract was complete. He begrudgingly sent someone over who did a crap job initially. After coming back a second time to fix leaks that were left, we have gutters up. I'm sure the quality is not great, but gutters nonetheless. Randy texted and called like a teenager with a new cell phone until we sent him a payment...which was the very day after the job was complete. His office women seemed nice enough, but difficult to get through to and didn't know what was going on. Will NEVER use Mountainland Exteriors again. I would give a lesser rating if I could.
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