Mountainland Exteriors

Please know I had my roof replaced in Aug 2015. The company did a similar situation to what I just read on the BBB complaint. I did not have the funds to replace my roof and would need to qualify, if not could not do the job. Well, I got the call back yes, your qualified and ready to go. New roof installed and then the follow up call demanding payment in full. I was so shocked and had to come up with the money I did not have. It was such a deceitful situation and felt the company was just awful. I am sad I did not leave a review sooner perhaps the guy who left the complaint on the BBB would not have been in the same situation. I have read through the bad reviews and sure enough it looks like they still do the same thing. Please know there are many good businesses out there and I leave great reviews for people who are deserving of it. I also believe it is important to inform others where there is something not good going on so that innocent people don't get taken advantage of. Don't just listen to me, read the other comments, reviews the BBB then make your informed decision. more

Randy has since contacted me and was willing to find a solution to our problem, and was far more professional than his employee. more

Randy, the owner, came out to give the estimate and signed a contract to replace, not just repair, my leaky skylight. He ensured me that his people would do a great job. He assessed the problem that the skylight needed replacing from the base of the roof in its entirety. When his workers arrived, Jason, the guy in charge, said that the roof was quite brittle so they recommended just replacing the skylight dome itself and then seeing if this fixed them problem. He left instructions to call if it didn't fix the leak and that they would come back and replace it completely if that was the case. Of course, when it continued to leak, I contacted both Randy and Jason, both of which were either rude or dismissive of me and never came back to fix the leak, after taking my money. Jason was especially rude and threatening - I have his text messages to prove it. Please don't use Mountainland, anyone else would be better. I never leave reviews but in this case I wanted to get the message out. more

We had a wonderful experience with Mountainland Exteriors. They thoroughly explained all the details regarding installation, options, rebates and payment. The windows were installed satisfactorily and they look beautiful! Randy was very personable and the installers were pleasant and efficient. We would highly recommend this company to anyone looking to upgrade their old inefficient windows. more

I read through the reviews and was honestly shocked that there was a negative one in the bunch. We have been nothing but pleased with our windows! The entire process was as painless as possible. They answered all our questions and were prompt in getting back to us when we had more. The product is awesome and the people are very honest and professional. We DEFINITELY recommend this company. If you have questions, just be patient and ask--they never hid anything and went the extra mile to make sure we were happy. more

I am grateful to Mountainland Exteriors for the amazing job they did for me. My new windows I received over the summer have been phenomenal and have lowered my utility bills. I just wanted to say thanks again. Now that I have had them for a couple of seasons I am annoyed with myself for not enjoying them sooner. more

Mountainland Exteriors is a wonderful company to work with. It is outside of my comfort zone to have someone have to come and work on my home but the process was incredibly quick and painless. Even the bid was short and to the point--around 10 minutes I think? I had a bid that was over 2 hours from another company! (Shoot me!) Thank you Mountainland Exteriors for being so professional and having such amazing customer service. more

Over the winter my husband and I noticed a draft coming in our home through our windows. We suffered through the winter and wondered if we should just wait to replace our windows until the next winter. We decided to replace all our windows after getting our tax return in April and we couldn't be happier that we did! Our utilities this summer have been so much less than they were last summer--even with our thermostat set to a lower temperature!!! Every time we come home our house feels amazing! It has been so nice to escape Utah's summer heat while still being able to have all our blinds up and curtains open for the sunlight. Our windows make our home feel and look so much better! I'm just so glad that we got them replaced! Mountainland Exteriors made the process quick and painless! Thank you Mountainland Exteriors! more

I literally just had my new windows installed on my condo two hours ago and I am SO in LOVE with them!!! I just wanted to say WOW first of all that the man told me he would be here at noon to install my windows and guess what--he came at noon!!! Who ever heard of a contractor that's actually on time?! My windows are beautiful, installed super fast, and you'll think I'm crazy but I can already feel a difference! Yay for no more drafts! I'm so impressed with this company. If I had known this process would be so smooth I would have gotten them done a long time ago! Thank you to the young man at the expo that told me about it, thank you to the nice young woman who scheduled my FREE estimate, thank you to the men who came (on time!) and gave me my estimate ( in 15 minutes!) and thank you to the installer who did such a quick job! I just don't have enough good things to say about this company! Don't trust any bad reviews--I've never had better customer service in my life!!! From giving them my name and number to getting my windows installed literally took less than a month--I didn't even know you could create custom windows that fast!! You rock Mountainland Exteriors!!!!! more

I recently had gutters put on my home. I just wanted to say thanks to Mountainland Exteriors for making this a pain-free process. Everyone from your schedulers to installers were very professional and friendly. :) more

Great product. Terrible customer service. It took weeks and weeks to get anything scheduled. I had to track them down, call after call to get anything done. They promised deadlines that never happened. Like I said, the windows are fine, installer was fine but I have 4 more windows in my house that need to be replaced and I will not go with them simply to avoid the headache. more

I LOVE this company! Thank goodness for no sales pitchy stuff. Straightforward, honest, and dependable :) more