Morgan Hill Tire & Auto Repair

As a Subaru driver, I frequently need help with the tire pressure light on my car when the barometric pressure changes. When that happens, I immediately head to Morgan Hill Tire and Auto, where they handle my problem immediately and refuse to take any money for their services. So when the light came on early Saturday morning, I went back immediately, to find that there was a nail in the side of one of my tires. George immediately gave me a quote and assured me that they would have the problem solved in short order, which they did. He also found me a rebate, so I saved even more money. It's great to have a company so responsive and convenient and trustworthy. more

I have had a great experience with George Torres; however, AVOID STEVE MOCK like the Plague! I got 4 GREAT tires and new brakes from George. Then had to take my truck back in for tire balancing and an oil change and deal with Steve - who kept me waiting for almost 3 hours (after telling me it would be an hour) with my 4 year old daughter. Today I dealt with Steve AGAIN and had major issues (they had to order my transmission fluid and he was asking me questions that I have no idea about, that is HIS JOB!) I called back at 9, got George on the phone who immediately said he would research what I needed done and came back with a quote that was over a hundred dollar difference! To me that is customer service! I love George and he has the integrity that will keep this place afloat! The owner is SO LUCKY TO HAVE HIM! George is what keeps me coming back and the reason why I would give them a second chance. more

I've been using this company for years and am always so impressed by the level of customer service I receive from George and his staff. They've repaired tires for free and have driven me home on many occasions while my vehicle is in repair. I always know up-front how much it's going to cost me and their turnaround time is very fast. It's what I call old-fashioned customer service, which is a rare find these days !!! more

Call for price to mount and balance tires - was given reasonible price. Once at the business, they added required services not orginally quoted as additional costs. Raised final price by an additional 60 percent. Bait and Switch? Maybe, defective quote - definately. Quotes not to be trusted. Pros: Example: best croissants in town Cons: What are the drawbacks? more

Placed power steering fluid in our brake system which resulted in a $3800 brake repair. Having difficulty getting insurance liability info to file a claim. Staff unwilling to assist in getting me contact info for responsible owners. My neighbors have had bad experiences as well. STAY AWAY!!!! more