Moore GMC

Sales people are great. All of them made me feel welcome more

I brought my Silverado to Moore because LG Chevrolet was abandoned, a sign outside Moore Buick GMC welcomed me in and I was tired of the crappy service at Courtesy. My silverado had been acting up and the service staff were friendly and willing to take on the challenge. I believe my service advisor was Carl Converse...how could one forget the last name of a favorite shoe brand...anyhow...They couldn't replicate the problem (have you heard that before) but....they snapped in a little device and said, ""when it happens again...push this button."" So off I went with just a bit of uncertainty. Alas, the problem occurred again and I pushed the button as told. I took the Silverado back and the truck was wisked away. A bit later a phone call to me with the diagnosis...a bad throttle body...it's gonna cost you...nothing! Howdy doody! Looks like my warranty covered the operation and I was very thankful for the service, personal attention and Chevrolet's warranty. Oh! Because it was warranty covered, Moore arranged a rental car for me. Wow....coolio. The folks washed the Silverado prior to return and I was one happy customer. I really appreciated the good communication while the truck was being diagnosed and the effort put in to solve the problem. I can't comment on the waiting area but with so many nearby coffee houses, restaurants and shopping centers nearby, one could drop off a vehicle and grab eats or shop for a bit if the service is minor or catch a bus, ride a bike or rent a car near by. more

We recently bought a car here and it was a great and easy experience. Greg Kelepouris helped us with the purchase and he was very helpful,knowledgeable and no pressure! \r I would definitely recommend! more

The serrvice department at Moore Buick GMC saved my weekend. I went out to start my car at 4:30pm Friday and found out I had a dead battery. Since I have a H3 Hummer I cant go down to the nearest auto store to buy a battery. After I called AAA to get a jump I called Moore Buick and found out the service department closed at 5pm, but Susie who works in the service office said to come anyway. She transfered me to parts, they had the battery and said to come down and they would install it. The service manager got the battery out of parts, a service repair person who just happened to still be there installed it,and I was back on the road at 6:15pm. I will never forget their over and above effort. Thanks to all of you who helped me Friday. more

Purchased a Buick Enclave in February from Moore GMC in Los Gatos. They were extremely professional, gave me a great deal on my trade-in, and treated me with respect and care. more

Bob Davis our salesman and the whole staff were great. Very honest & thourough. more

Moore Buick GMC had good customer service and they were very helpful. The financing was \r easy and I will recommend my friends and family to this dealership. more

My old dealership where I got service closed. I found this new dealer and am happy they are still around. My car broke down and I was stranded. I called Moore and they arranged to have my car picked up, repaired it the same day and made me a happy camper. What a great experience all around. I will definitely be back! more

This kind of customer service has earned my business whenever I need a new car or truck more

We are thankful for Moore Buick, Pontiac, GMC and look forward to our next purchase! more

Super service and friendly staff. Have had numerous interactions with both sales and service departments. The last car buying experience was again just wonderful. They even provide a concierge ""get to know your vehicle"" tutorial, that goes the extra distance to acquaint you with all the features of your vehicle. GREAT! And the last time I had service they gave me a voucher to have a free breakfast while I was waiting for my car! Can't say enough good things about this dealership. more

By FAR the easiest and most pleasant buying experience I've ever had. I was always expecting something to go wrong at every step, like it usually does in the car buying process. No extra floormats, no con jobs on the financing, even a soft sell on the extended warranties. more

The sales staff is very friendly and easy to deal with. This is the first time I personally bought a car at a dealership and had a lot of questions. Not once was I rushed or made to feel like I was wasting their time. I left that day very happy with my purchase at ease about the entire process. more

The easiest car purchase ever. They made it so easy for us a few years ago that we will be back this year to buy another car from them. more

Everyone in the showroom and service are extremely friendly and professional. Great experience. Oh, and when we we shopping around, they were very low pressure. more

It is nice to not feel pressured into making a hasty decision, for buying a car is a major investment for most people! more

I have been a customer of this family owned and operated Los Gatos dealership since 1980. I have purchased many cars over the years, both new and used. I have had all of my personal vehicles, as well as other family members vehicles, serviced at Moore as well. We wouldn't trust our cars to anyone else. more

This is by far the best dealership I have ever dealt with! I bought my car there and was a bit concerned since it was a rental return. I have never bought a car like that and thought the worst. From the time I showed up at the dealership, I received great customer service. more

The easiest car purchase ever. They made it so easy for us a few years ago that we will be back this year to buy another car from them. Ask to see John Moore, he is great and treats everyone with the utmost respect. \r \r I highly recommend this dealership! more

We're currently looking for a new car, and since LG Chevrolet closed, Moore Buick GMC is the only game in town for GM products. They have a really great selection, the salesman was knowledgeable, and the sales are fantastic. I would recommend them to anyone near Los Gatos looking for a GM product. Their used selection was pretty good too! more