Monterey Hi-Way Self Storage

I will NEVER recommend this facility to anyone. They have NO clue what is going on. There were familiar faces there for over 15 years, now there is some guy running the place that has no clue who is on first. I think there is a druggie or ex con working in the back. My storage was robbed, there used to be security when it was family owned and operated. I guess those people sold out and these new guys are cutting costs and corners, because there is no security, which was the main reason why I liked this place so much. Sellouts! And NO ONE IS EVER IN THE FRONT OR ANSWERING THE PHONE! more

I have been a customer of Monterey Hi-Way Self Storage for about six months. I look for excellent security when I select a storage facility, and they provide it. Michael and Reed are very professional and give great customer service. I couldn't recommend their facility highly enough! more

I have been a customer of Monterey Hi-Way Self Storage for about five years. They stick to their facility hours. When a package comes for me I get called right away. The unit is always clean. The staff is always courteous. Whenever we need help with anything, like switching or changing a unit, they are very accommodating. I would recommend them. more

The people at Monterey Self-Storage were very nice. I really like Michael in particular. He's the "head hauncho". Also, Alan is very good as well. They are both happy people and cheerful all the time. It is a nice, clean facility, with clean bathrooms, water faucets, and electrical outlets. Those are all pluses, as not every storage facility has those features. more

Monterey Hi-Way Self Storage receive our packages and call us when we need to pick them up. They are a good and dependable service. more

I was looking for a storage unit on the side that I originally rented and no one else had it. Monterey Hi-Way Self Storage had it. The manager was exceptionally kind and helpful. This was my first time using their service, but I would do it again and I recommend their service. There was easy access to facility. The size of the unit was perfect. The manager was helpful if you needed assistance. It was great. more

They're kind of hassle-free. I do my business with them, and if I have any problems there's someone always ready to contact to take care of the problem. I've been working with them for 3 years, and I'd recommend them to anybody who needs storage services. yes i would more

I've had three different units that I've rented from Monterey Hi-Way Self Storage over time. The first one was quite a long time ago and then when I did my remodel, I rented two more. Then I close out the first one since it was smaller than the other two and put everything from there in the other two. They're just fine so I have no complaints. There's no leaks or rats or anything like that. They're just what I need and close by to where I live. It's nice and safe and better than some of the others around here. I'm actually delighted with it. more

I have been a customer of Monterey Hi-Way Self Storage since January of 2013, and I have had a wonderful experience over the course of two different management regimes. We sold our family property in that area and needed a place to store our items. I was recommended to their facility by a friend that had used them for a number of years. When I first rented their storage they were under different management. Around the middle of 2013 the company changed hands. The new manager also turned out to be a really nice guy. The new office people took a moment to get comfortable during the transition, but they have since been really on the case. They recently installed a new surveillance system. They have kept things organized, and I am quite happy with the way they have treated me. I haven't had anything but positive experiences with them. They did me a huge favor. I needed a place to leave my vehicle, and they allowed me to store it with them in their yard for four months, free of charge. This was great, since they weren't sure if they would have space for it. I haven't used storage facilities very often throughout my life, but after my experience with Monterey Hi-Way Self Storage, I would say there are several qualities I would look for now. I would look for friendliness, price, accessibility, cleanliness, and whether or not the area was spacious. Their location is very accessible, it's not located in a high traffic area, and it is not a crammed facility like a lot of competing storages. They have a lot of land and have expanded the operation in the last couple of years. I would say that I would also look for congeniality, and the people at Monterey Hi-Way Self Storage are very personable. I would definitely recommend them. more

I have been renting from Monterey Hi-Way Self Storage for about 5 years. Sometimes I require small spaces and other times I require large. They are always very helpful in making accommodations. When I go in, they are able to get me what I need on the spot. Michael and Reid always go above and beyond. The facilities are very safe and secure. If I ever need an accommodation they have always been able to provide that as well. more