Mokara Salon & Spa

This salon is a mess! Most stylists left all at once because they were unhappy about something. So I tried a new stylist named MaiTai, I asked for light brown highlights on my dark brown hair. My highlights came out screaming white-yellow, and my hair was FRIED and breaking off. Then the stylist actually argued with me about whether it looked good or not. My long hair will be exceptionally dry and fried until this mess grows out, which will take years. I obtained a refund and two free color corrections, but NOT much of an apology or a supply of deep conditioners that I will have to purchase for years to come. Do not go to Mokara!! Pros: Nice facility Cons: Can't count on quality more

Don't go here! Tried to make an appintment - noone called me back. Eventually got a booking only to have the wrong day/time confirmed. Asked to speak to the manager and even she didn't get back to me. Now worth the bother and I heard most of their good people left already - go round the corner to LaMasters instead. Pros: Near to where I live Cons: Expensive, waiting for service, bad management more

I've been going to The Mokara Salon for almost a year and have always had a wonderful experience. The staff is friendly and personable and the location is convenient. \r \r Casey has cut/colored my hair for about 6 months now and I've always been very pleased with the results. She's always attentive and very pleasant - I've never had a better stylist! Pros: great service, convenient location, wonderful staff Cons: parking more

Mokara is the most beautiful salon I have ever stepped into although, the foundation and managemnt of the Salon is a complete mess which effects the front desk, client and tecnician. Whitney is now at Rik Tatum located in William Square. Look it up and visit her there. Pros: pretty location Cons: bad management more

I have to give praise the Whitney. I sent my somewhat difficult sister to see Whitney and she was so pleased with her hair color and cut she said she grabbed her and gave her a hug when she left. I have been going to Whitney for the past 7 months and everytime she is consistant, professional and a pleasure to be around. If you are not sure what you want or ready for a change she is always full of suggestions. You can tell she must really love what she does and the people she does it for. It shows in her work!!! Cons: parking more

I've been to the salon a few times now and have had to use a different stylist two of those times--and I can hontestly say that I haven't had a bad experience. As soon as you walk into the door, the lovely ladies behind the front desk great you with a smile, (and I've heard a couple of obviously returning guests called by name)! The surroundings are beautiful and the salon is full of light due to the many windows around the place! It's very elegant but not pretentious. Everyone is very nice and welcoming--and both of the stylists I've seen have been very patient and actually listened to what I wanted and didn't do what THEY wanted! You must give this salon/spa a try! Pros: Upscale, professional, highly skilled ""artists"", full-service salon more

The Mokara Spa provided excellent customer service from the moment I walked in until I checked out. The front desk was knowledgeable on answering questions regarding their wonderful product lines at check out.\r \r Whitney, the hair stylist, gave me awesome hair highlights! The brown and caramel highlights gave a rich glow to my hair color. Great job!! more

I've been to plenty of spas where I came out unsatisfied, but after coming to this one, I was blown away! I went in for a haircut with Whitney. She was attentive and did everything that I asked. Another thing she did was suggesting her own ideas to me and the cut came out really amazing. I've never been more comfortable and relaxed getting a haircut with a new stylist before. more

I loooove this spa and salon!!!! From the moment I walked in the door I was amazed. The front desk was so inviting and made sure I had a drink and was comfortable while I waited for my therapist. I didn't have to wait long my therapist ( Kim ) came to get me right away and my facial was incredible. I've had many facials but this was the best. I was so relaxed and my skin looked the best it has ever looked. I also got a haircut with Whitney. She was so sweet and was very patient with me and my haircut was wonderful. I wil totally be back!!!! Pros: Whole experience was awesome. more

I had a very positive experience at Spa Mokara I enjoyed the oxygen treatment I received after the microdermabrasion treatment I also enjoyed the muscle relaxing mud pack on my back . My skin care therapist was very attentive and personable knowledgable about the products and all the staff members were incredibly nice, and the atmosphere was great. I would definitely go back in a heart beat. Their prices are also very reasonable compared to other spas I have researched. more

I've had probably 8 or 9 facials before but I have never had a facial like the other day! My husband bought me a gift certificate for mother's day & my skin had really been acting up (from what i thought was the weather lately). I made an appointment for a 90 minute facial with Kim- she worked on my skin & did a peel. My skin felt better immediately. Kim told me that the suntan lotion that i was using was probably clogging my pores so she suggested I use one of their acne medications- a great investment because my skin has never looked so good! My husbands gift certificate was for a massage & facial but they said I could use it towards two facials so i'm definately going back to Kim again! Pros: Expertise & professionalism, peaceful & beautiful views, brand new spa Cons: a little bit pricey but you get what you pay for- it made a great mothers day present! more