Update: I was called by Darrell (the owner) and not only did he apologize and explain what happened he made everything right and then some. This is how businesses should be run. I appreciate all that Darrell did to turn a bad experience into a great one.\r
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I would have full confidence saying that any problem or bump you encounter with Mister Sparky will be made right and you can rely on Darrell to take care of you as a customer. After speaking with him I fully believe that he has his customer's best interest in mind and I will not hesitate to use Mister Sparky for my home or business needs in the future.\r
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"You're busy, and your time is valuable. So having to wait on any service contractor simply isn't acceptable. That's why when you call Mister Sparky®, "We're On Time, You'll See, Or The Repair Is Free!" TM "\r
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They called at 11 to say he would be closer to 1. I was under the impression 11-1 was the time blocked
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