I had the pleasure of meeting Julia Miranda in one of my greatest times of need. I had what I thought was a very hard case, especially being that I was 2100 miles away. Not only did she reassure me that there was hope, but she was also very professional and during my greatest time of need helped me see that there was light at the end of the tunnel. Not once, did I ever hang up the phone with questions still left on my mind. She was always willing to explain everything in full, and never left me scratching my head. Her knowledge at times, overwhelmed me. I rarely got back a ""let me research that and I'll get back to you"" and if I did, she always got back to me. Needless to say, although my situation was not a happy one, she gave me the confidence I needed to make it through the day.
Pros: Professional; caring; and quick
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