I've been to this salon four times, and was never brought back for the service within 20-30 minutes of my appointment time. I thought the esthetician and stylist were both good. However, the lateness was irritating. Today, I got a phone call at 2:30 letting me know to come at 4 pm for my 3 pm appointment with stylist Vera because she was running behind ("or else I would just be sitting around the salon for an hour"). I've waited two months for the appointment. The talent of the stylist ceases to matter at this point. If you're like me, time is one of your most valuable assets. If you don't respect my time, you certainly don't deserve my money.
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