She is completely different from what you may expect- So do not let the little girl inside you start nagging and become an obstacle for you to get the best fit you deserve!
They do not take phone calls, or make calls to brides. They do all correspondence by email, which made everything much easier for me, as I could not receive personal calls at work. They don't give you an estimate without seeing the dress on you, but they let you know if your budget is not realistic for your project. Also their ""FAQs"" are very helpful. They are not cheap, but considering what they did for me, it is worth every penny! I personally decided to cut anywhere except my dress.
They altered my wedding gown, custom made my mother's dress, and altered three of my bridesmaids dresses. I did not like the belt that came with my dress, so they customized the most amazing bridal belt with rhinestones that you could ever imagine. I cried just when I saw the belt. It looked like was made for the dress, yet unique and just made for me! We were all pleased and couldn't be any happier! When I tried the finished dress, could not believe it was me in the mirror!
The final cost for each of us stayed on the lower side of the original quote, while I really expected to pay about 20% more than the higher end, giving the experiences that I had with other vendors (they all cost me more than what they quoted for their services).
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