On July 19th 2010 My 80 year old mother called this company to schedule an appointment for a Garage door replacement. She has used them a couple of times in the past. I could hear the conversation and noticed that my mom was becoming upset... I walked in the room just in time to hear the man say to her. "How the hell am I supposed to work on your F*&^ing old junk if you don't even know what kind it is". She said to him, "Are you telling me that you don't want the job"? He said "No B*&ch, I dont want your job, its 120 degrees out so F(*k Off. He hung up on her... I stood there a minute and attemped to call the office about 4/5 times the phone was just picked up and slammed back down. I decided that since they are just a few blocks from our home that I would run down and let the owner know just what had happened. When I pulled up the door was open and I started up the stairs. A large man came out and said, "What the hell do you want, I'm leaving" I said I would like to speak to the owner, This man started cussing at me and came forward until her pushed me backwards and kept yelling at me. {Now he really didn't know who I was or that I was there regarding his behavior towards my Mother at all. He yelled for me to get off his property or he would call the police. I said "Please call the police" He again came forward yelling and then spit in my face! I called the Merriam police and filed charges against this person and am awaiting their call. Please consider this information before calling and using this company. I would not want them to treat anyone else's Mother/Father/Sister/Brother or family member like this.
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