Millbrook Service Co.

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3060 Madison ave
Grand Rapids, MI 49548

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(616) 241-0158
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Millbrook Service Co. - Grand Rapids, MI
Reviews
( 3 )
( 2 )
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( 3 )

Best

Was told by the Geek Squad it would be about $1,800 to fix my 55 in. Curved Samsung so I might as well get a new one. Ryan fixed it for $201. Took onky 2r hours from dropoff to pi...

Worst

This place has had my tv for over three months and i have been calling no return calls

Good service and communication 12/7/2011

Pleasant and personable service. Repair took a while, because used parts can be difficult to find. But they did not stop trying and eventually found the part at a very reasonable price. It's unfortunate that my tv's break, but fortunately I've worked with Millbrook twice...both with good results. Pros: null Cons: null more
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Samsung Repair 9/20/2010

Called manufacturer on Saturday, repair store was closed on the weekend, but by 1 pm on Monday the technician had been to my house, fixed the TV and was on his way. Can't hardly get better service than that! Would definitely use Millbrook again if needed. more
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Good Service & In Reasonable Time... 1/27/2009

I had a relatively good experience with them. They did pick up our television in Holland (on a Friday may I add) and returned it 15 days later (on a Saturday) I did have to check in periodicly, but I was happy with Pros: They even called my home and left a message regarding the status of the repair. Cons: I didn't think two weeks was to long. more
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Worst Tv Repair Ever! 1/14/2009

This the worst repair service I have ever seen. They picked my tv up in early September 2008, it's now middle of January and they still have it! I would recommend buying a new tv then let them touch it. They are the worst TV repair in Grand Rapids! Avoid using them at all cost! Pros: Picked up tv Cons: Never bring it back more
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98 Days and counting for a TV repair 8/21/2008

They have had our television for nearly 100 days. It has taken several Sharp agents and myself to communicate with them regarding this. They rarely respond to phone calls, they do not work on Friday's, and they are not prompt. Unless you have several months to wait for your TV set to be repaired you should try another company. My warranty insists I must use this service center which is why I will not purchase another Sharp TV as long as I am living in the GR area, because I would have to deal with them in the event I needed service and it simply is not worth the hassle. Pros: They picked up the TV set for repair Cons: TV picked up 5/13/08-still there on 8/21/08--NOT REPAIRED more
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Owner Message

  • Please do not call if you have a broken screen. It is not cost effective to repair televisions with broken screens. Millbrook Service Company has been serving West Michigan since 1954. We specialize in the repair of LCD, Plasma, LED, and DLP Televisions. We are a manufacturer Authorized Service Center for many of the top brands available today. Please see above for our normal office hours. We are available in the office by appointment outside of the normal office hours. We are available for In-Home service appointments: Monday through Saturday - 8:00AM to 9:00PM If you would like to bring in your television for repair there is a $40 non-refundable bench fee. The payment is due at the time you drop off the television and applies toward any additional labor and parts cost. If you would prefer one of our techs come to your home to repair your television the minimum fee for the In-home service call is $95. Unfortunately due to the extreme cost of the replacement parts, we are unable to repair televisions with broken screens.

Additional information
  • Hours: M-Th 9:00am - 4:00pm, F 9:00am - 2:00pm, Sa-Su 12:00am - 12:00am
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