Midway Kia

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855 Rand Rd
Des Plaines, IL 60016

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(847) 296-6200
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This dealer uses so called ""bait"" cars to get you to their dealership and then they try to sell you something completely different. They will list a very nice car online for a v...

AWFUL CUSTOMER SERVICE, DEALER USES 'BAIT' 12/10/2008

This dealer uses so called ""bait"" cars to get you to their dealership and then they try to sell you something completely different. They will list a very nice car online for a very good price and when you go to see it it will not be there... I called the dealership 4 times about a vehicle listed online to set up an appointment to see it. They confirmed it's availability (even right before I left to see it - talked to Franchesca). After driving 2 HOURS with 2 little kids in the car to see THIS PARTICULAR VAN the sales person - upon my arrival after looking at the pritout of the 'bait' - quickly tried to sell me a new Kia (which I wasn't interested in at all) because this vehicle was 'sold a couple of days ago'. I THINK THIS IS OUTRAGEOUS! These guys don't deserve to be on the market. Pros: NON Cons: If you want to be pushed into a deal you don't want, call them and set up an appointment more
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