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Middlesex Family Physicians

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400 Saybrook Rd Ste 205
Middletown, CT 06457

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(860) 346-7738
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Reviews
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Best

I have been a patient for over 15 yrs and I can't say enough positive things about Drs. Eichengreen and Novak. They provide high quality care. The office runs smoothly and the of...

Worst

The receptionists (depending on who you get) are usually ornary, so ask for Dorie or Marie to schedule your appointment, otherwise you are going to get very frustrated beause they...

Editorial review from Citysearch 5/13/2013

I agree with what others have said about Cheryl McDonald. She rushed through my appointment, looked at my lab tests, and ignored my symptoms. Left there feeling awful. more

A few doctors are good, the staff is abysmal 10/2/2011

I have been a patient at this practice for over 10 years and was originally a patient of Dr. Pohlmann who left the practice a number of years ago. Then I was transferred to having Dr. Good as my PCP - who I have never actually seen. Dr. Eichengreen and Dr. Novak are pretty good doctors and my husband likes Dr. Kotrady. For the last 3+ years I've only seen Cheryl McDonald (the PA) for visits. She is pleasant but rushes through the visit and her cure-all is a Z-pak. I've had multiple doctors diagnose me with illness induced asthma but Cheryl insists I'm fine even if I'm actively wheezing. She's also uneducated on what medications can safely be prescribed to nursing mothers. Their nurses and receptionists/office staff are uniformly ill-tempered and rude. Honestly, it was a relief when I was pregnant and able to see my OBGYN for ""primary care"" sick visits, because I knew I'd get proper care and it meant I didn't have to deal with Middlesex Family Physicians. I am currently looking for a new primary care doctor closer to where we live because I'm tired of driving to Middletown to have such a lousy experience. more

A Caring Practice 6/8/2011

I have been a patient for over 15 yrs and I can't say enough positive things about Drs. Eichengreen and Novak. They provide high quality care. The office runs smoothly and the office workers are friendly. I also have had positive visits with Dr. Good. more

Pleased Patient for 21 years 6/22/2010

My husband and I have gone to MIddlesex Family Physicians since 1989. I soon felt as comfortable as I had with our family doctor at home. You may have an appointments with a different doctor than your primary care physician, but they have all helped us through allergies, sinus infections, lab tests and referrals. Pros: Excellent care, responsive Cons: Very busy, but who isn't more

Hot and Cold 11/2/2009

The receptionists (depending on who you get) are usually ornary, so ask for Dorie or Marie to schedule your appointment, otherwise you are going to get very frustrated beause they won't listen to you or even ask what time you need for non-emergency appointments. Dr. Eichengreen is probably the best there along with Dr. Novak. Cheryl McDonald will ALWAYS rush through your appointment like your health means absolutely nothing to her, as well as Dr. Kondrati (sp), so try to avoid them if you can. Cons: Can't always see doctor you want more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Visa, Master Card
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