I have had a terrible experience with this business. We took our car in because the check engine light came on. They said that the catalytic converter was out and we needed a new one. We did as they said and forked out $1000.00 for the new catalytic converter. Now less than 3 months later the check engine light comes on again - we take it back - and guess what? the catalytic converter is bad. Now we are thinking - sure glad I went with the shop that has a lifetime warranty on its work! But wait, apparently lifetime warranties aren't what they used to be. They are saying that there is something wrong with our engine that is making the catalytic converter go bad, and so they aren't responsible for replacing the catalytic converter. Now shouldn't they have checked why the catalytic converter went out in the first place and have fixed this problem before putting in a $1000.00 part? They told us when we originally replaced it that these things just wear out over time, not that something was making it go bad. The regional manager is also being really rough with us and trying to bully us when we are complaining about this. We have another appointment on Wednesday - I will broadcast to the world what happens - until then don't go there! You have been warned!
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