I brought in 3 basses for set up. Was told they would be done by the weekend, I asked ""if you dont call when ready should I come in or call?"" he replied ""I'm too busy to call"" which didnt really answer my question. When 3 days later I went in he said he completed work on 1 but couldnt continue because of the bad strings on 1 bass, when asked why he didnt move to the 3rd bass he did not answer. He said the strings were old and poor quality. I explained they were 2 weeks old and a good brand, he then replied they were put on wrong and it was ""a waste of his time"" to do the work without extra money. I wanted the strings left on it and he replied he ""wasnt comfortable doing a set up if he cant use the strings I recommend"". I paid $60 for the 1 bass when he quoted $35. Got it home and it was worse then when he worked on it. I went next day for other 2 and store was late opening and truss rod cover was missing on one, when asked where it was he ignored me and made a personal phone call.
more