Worst groomer! What a joke, I wish I had read the reviews before I took my dog here. First of all the place smells awful, smells like cat urine, it's overwhelming. Second, I asked for a bath and brush, they shaved her! She is a Saint Bernard mix, you don't shave dogs with that type of coat in the winter, in freaking Truckee. They are unbelievably stupid people. I usually take her to petco where they do a fantastic job, and remember her every time. I thought that this time I would ""keep it local"", stupid me. I dropped her off at 9:30 and and when I picked her up at 2:30 she was shaved. They said she had too many matts which was total bull, I get her groomed on a regular basis and she had no more mats than she ever has. If she had so many mats they felt she needed a complete shave they should at least call the owner and make sure its ok first! The shave job itself is super crappy. If I had a dog that needed shaving, I would have been bummed anyway. It's all uneven, and you can see weird lines where the hair is really short. AND to top it off she cut one of my dogs nails too short and it was bleeding for hours.
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