I found Michael's after going to Shoe Lab. Shoe Lab deserves a negative rating. They did not perform the work promised. Additionally, they could care less about their lack of service. I chose them only because of their high ratings. What a big disappointment. I believe others should know they can not count on the empty lip service that Shoe Lab company offers to clients. (Did they post their own ratings?) INSTEAD, I was forced to find another shoe repair company, which turned out to be Michael's Shoe Repair, to correct the issue promised by Shoe Lab. Michael's Shoe Repair did not have any rating listed, but I was desperate, and they were closer to my home, so I took my chances. What an incredible and excellent job Michael's Shoe Repair did. They exceeded every promise made by Shoe Lab plus Michael's charged me almost half the price I would pay to Shoe Lab. Anyone thinking about using Shoe Lab should head directly to Michael's Shoe Repair instead. They will eliminate any disappointment from Shoe Lab and get better service and quality at much reduced prices by using Michael's Shoe Repair. Thank you Michael. You have my business from today forward.
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