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Metric Systems

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284 Broadway
Cambridge, MA 02139

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(617) 661-0442
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews
( 82 )
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( 1 )
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( 1 )

Best

Excellent repair shop. Staff will explain all the issues and take the time to review the options, including what to expect if the repair is not completed. Great explanations and...

Worst

I brought my car here for an oil change and to have them check a problem with several lights that keep going out despite the bulbs being fine. I left, and within one day I had a b...

great service 8/17/2013

speedy, thorough and courteous. more
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Personal Service 8/11/2013

At Metric, they know you and your car. more
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Complicated TDI Bug 8/9/2013

Steve was polite, thorough, and informative of the conundrum that is our TDI Bug. It was a busy time for them to spend the needed time diagnosing and we needed the car the next day, so no hourly work was logged. When we are back around Cambridge, it will be the first place I stop for a VW issue - no question. more
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Problems with a Simple Fix 7/29/2013

I brought my car here for an oil change and to have them check a problem with several lights that keep going out despite the bulbs being fine. I left, and within one day I had a brake light and a turn signal out again. They also did not properly remount the belly pan (they didn't put the proper hardware on, and tried to scrape by with too few fasteners), which promptly fell off and damaged the fender cover. I would have paid for extra fasteners, but instead they decided to leave it as it was. more
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Timely, efficient, and pleasant! 7/26/2013

Its actually a pleasure to trek all the way to the other side of Cambridge to get my Tiguan fixed as I know Metric will check everything out. more
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Metric Systems was a lifesaver! 7/18/2013

My car's starter motor died on the day my wife was due to give birth. We needed the car to run in case she went into labor but none of the mechanics on the South Shore (we tried 7!) had an opening or could even squeeze it in for an emergency. Thank goodness I remembered Metric in Cambridge, where I used to take my car when I lived in that area. I told them my story and they said they would find a way to squeeze me in that day given the emergency. I had the car towed there and 4 hours later it was fixed. I can't express how much it meant to us for them to go out of their way to help us out in a crisis. Thank you, Metric! more
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small repair 7/17/2013

Had the option to not replace a non-essential part. more
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Towed and fixed! 7/15/2013

We had a problem that caused us to leave the car in the driveway of a friend in a nearby town. Steve arranged for towing to Metric, without us having to get a ride back out to the car, which saved us much time and money. The car was ready to go at 5pm that day, even though the parts supplier brought the wrong part the first time. more
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Always Top Tier Service 7/15/2013

I used to drive an old-beat up volkswagon, now I drive a nicer (used) bmw wagon. No matter what you're driving, Metric will give you excellent service, an honest price, and take the time to listen and discuss any questions you have about their work or the car. HIGHLY recommend. more
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Excellent, fast, friendly service 7/12/2013

I took my car in for a pre-trip inspection. They responded to me quickly and I got an appointment easily. They explained the small issues clearly and fixed up the car in a day. Great service! more
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Friendly, reliable service at fair rates 7/8/2013

I have had my VWs serviced at Metric Systems for about 20 years now. I bought another VW a couple of years ago, in part, because I have had such great work done by these guys. Absolutely reliable. more
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Superlative, as always 7/2/2013

Can't get better service than at Metric. Great diagnosis, excellent quality work. Wouldn't even think of taking my VW anywhere else. more
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Mini and vw 6/29/2013

Very patient and attentive and take the time to explain things. Steve has the best bedside manner. more
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Great place! 6/21/2013

Excellent VW-Audi garage!! Highly recommended. more
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5 St-ahs 6/21/2013

Service was great as usual......a thanks for accomodating me in such short notice! more
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Consistently great service 6/13/2013

Metric always provides expedient, very professional, and very courteous service. They always thoroughly and honestly answer all questions about any problem, fully explain all work done, and always ask me beforehand if they find other issues that need to be addressed. I have recommended them to other fellow VW owners (including my own father), and continue to do so. more
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Good service 6/12/2013

Reliable and honest, not making unnecessary repair to make money. Labor fee isI reasonable. more
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The people 6/11/2013

Always a pleasant experience. I trust them to be honest and never do any work that isn't necessary more
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They are the best! 6/11/2013

I have been a Metric Systems customer for something like 20 years! They give a quality of personal attention and thought that is unmatched - and they stand behind their work 100%. more
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Would not trust my car to anyone else! 6/5/2013

For the past 20+ years, I have been taking my VWs to Metric Systems. I always trust that they will do a great job and have never had a single problem with the work they've done. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods: Area IV
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