Mercury Moving And Storage Systems

I had an excellent experience with this company. They went above and beyond what was expected of them. They gave me very personalized service that other movers said they would not offer - and they did not even charge extra. The movers wrapped my belongings with exceptional care. My phone calls and emails were always answered promptly. Pros: Personal attention, prompt, professional more

Mercury Moving has the best customer service I have experienced in years! I can?t remember the last time I felt a company really cared about me as a customer. From when I booked the job to the very end, these guys made me feel nothing but confident in their service. Oh, and besides treating me and my family so well (they even gave me a house-warming gift!) they also came in under budget and nothing got damaged in my 3 bedroom house move! I HIGHLY recommend Mercury for an easy move. Pros: Professional, thoughtful, great price more

Mercury Moving is an excellent moving company with a courteous and professional moving staff. We have used Mercury several times and are always happy with the staff, timing, and job well done. The internal staff at Mercury is easy to deal with and more than willing to accomodate needs. Overall, the company operates well, is priced right, and turns moving into a hassle free situation. We have always been completely satifisfied and highly recommend Mercury Moving! Pros: Staff, Company, Outcome more

Great Movers - So Professional! more

I have lived in the Worcester area for 30 years in a 3BR house. Needless to say, there was a lot of stuff!.. I saw the good reviews here about Mercury, and contacted them, along with a couple of other movers. Mercury was the most responsive and realistic of the bunch. Gary came out and helped scope out the effort. I definitely needed help packing! I was under time pressure as I was closing on the house, and needed to be moved inside of 2 weeks. I had a couple of their folks out on one day to help me pack. They were great, and helped guide me through the process. A couple of days later, much of the same crew came and packed me up, and delivered me to Maine the next day. During the move, I had asked them to unpack a large speaker on the first floor, and later asked them to move it to the second floor. In doing so, they nicked a wall, and they came to me and insisted that they show me what happened. It was not a big deal, but the fact that they made sure I knew it was different from other experiences I have had! To be sure, my move was not inexpensive, but in line with other quotes from reputable firms.. but on service, they came out way ahead! Pros: Consciensious, Thorough, Good Attitude, Very Helpful, Friendly more

Mercury Moving made a very stressfull time in my life really easy. The two wonderful movers were very cosiderate and caring, not only for my furniture but also for keeping the condition of my home scratch free while moving the furniture both in and out of my home. I would highly recommend Mercury Moving to everyone, no matter how big or small your move is. It was a great pleasure to see service with a genuine smile. Thank you again, I will definitely recommend you and use you again more

My wife and I recently used Mercury Movers to move from Jamaica Plain to Newton. We were blown away by their service from start to finish. Pros: Estimate accuracy, personalized service, efficient packing/moving, detail-oriented, hard-working, reasonably priced more

We used Mercury Moving in Avon, MA. They were fantastic and would highly recommend these movers. They were efficient and were so accommodating with anything we wanted. To move furniture around once placed and best of all they were the nicest people who worked very hard. We had a lot of very heavy pieces of furniture including a piano and they moved everything with ease. Very careful of all our belongings. Mercury Moving was the only pleasant experience we had in this whole process of moving. Don't go anywhere else. Family owned company key!!! more

I will never use another mover besides Mercury Moving. My experience could not have been any easier. These guys packed every last thing in my four-bedroom home, moved it, and set everything up without so much as a scratch or complaint. They were in perfect spirits and made me feel like the world's most special customer. Yay Mercury Moving!!!! Oh, and they were about 5% under the estimate - who can beat that???? Pros: Smart office staff! Likeable and skilled movers. more

My husband and I used Mercury Moving in August when we moved into our new home. The movers showed up right on time, quickly, yet carefully, loaded our belongings onto the truck and then met us at our new home. Again, they unloaded and carefully placed everything where it belonged. I was very impressed with their ability to maneuver pieces into our back hallway - it's tiny! more

I would like to add my praise to a long list of well-deserved reviews. I recently moving cross-country using a self-pack moving service, plus movers on both ends, to save on the cost of a full-service move. I hired Mercury Moving on the packing side. I decided this would be the place to splurge, since I wanted them to pack my things in really well to avoid damage. Did they ever come through for me! Two guys loaded my boxes, advised me on suitability of the smaller items I had packed, packed my furniture, and loaded the furniture for my one-bedroom apartment in about three hours. They were polite, good-natured, and they did an EXCELLENT job. I've just begun unloading everything on the other end and not one item was damaged or mislaid. The office staff are just as responsive, efficient, and friendly. If you want a painless move, these are your movers. Pros: Flexible, Friendly, Efficient, Careful, Detail-Oriented, Knowledgeable more

I had a great experience with Mercury. I moved from Attleboro to Bridgewater. They were ontime, worked hard, and were professional and friendly. I'm going to use them again in two weeks when my fiance moves to our new house as well. Highly recommended! Pros: Fulfilled all promises, very communicative, very professional. Cons: none! more

We've moved several times all over the country and have never had as quality an experience as with Mercury. They were extremely proactive and respectful of our needs throughout. Highly professional and efficient. more

Last month was the 3rd time I have used Mercury Moving. I cannot say enough good things about this company. I was blown away by the professionalism and courtesy of the movers. I moved from a roomy, spacious apartment to a 100 year old house with narrow door frames, small rooms, and oddly placed hallways. To be completely blunt, this move was a GIANT pain in the a**!!! The movers worked thier butts off - they barely even paused for a lunch break. Some moving companies purposely drag out the time to jack up the bill - not these guys. I was the one who had to say ""Guys, why don't you take a break for a minute?"" It was about 1,000 degrees out and they never complained, never stopped moving. They were on time, got the move completed in a reasonable amount of time and handled my furniture and belongings with a great amount of care. Also, I didn't do the greatest job of packing some of my items and they took the care to pack them up properly and make sure they weren't damaged. OH- and how could I have forgotten this part - my sofa wouldn't fit through the door of the house. They tried EVERYTHING to get it in, had a million suggestions and strategies and wouldn't quit until I finally told them to forget it (it was logistically impossible). Some movers would have been like, ""Too bad, lady, it doesn't fit"". Not these guys. Pros: Great prices, amazing service, courteous staff...too many ""pros"" to list...... Cons: NONE!!!!!!!!!!!! more

I recently had the occasion to move locally and sought out three estimates before deciding on my mover. Pros: professional & pleasant administrative staff and movers...attention to detail...respect for clients and belongings... more

I've used this moving company twice now for inter-Boston moves after moving to this area from NYC (with a Mayflower affiliate that did a terrible job). The office staff and crew are really exceptional. Nothing was damaged during either move - that includes 2 plasma TVs, AV equipment, computers, and large antique wood furniture and leather couches. They are one of the few companies that can/will offer full replace value insurance (which was important to me given high value of items) - most will just do insurance at $.60 per pound or offer depreciated value as an upgrade. They honor their estimates and no hidden fees either time. When researching moving companies, only Mercury and Gentle Giant were the only two moving companies I came across with such exceptional reviews. For not much more than the discounters, less than Gentle Giant and comparable to a Mayflower or United - I'd definitely go with Mercury any time. Pros: True estimate, exceptional service, can offer full replacement value insurance more

Mercury Movers recently moved my family from one home to another within our town. Local moves like this are long and hard. The moving team worked until late in the night and they maintained a positive attitude throughout their long day. They were polite, and very service oriented. I worked for a moving company many years ago, and I have a pretty good sense of what a good moving company looks like. I think Mercury Movers are top notch and we are already plan on using them again when we move back into our home a year from now. more

We used Mercury Moving when we moved out of our house in September and they stored all of our furniture, plus almost everything else we own, until we moved into our new house the following July. The move in and out was done carefully and professionally. They took care wrapping everything. Our stuff was in storage for almost 10 months and everything came out in the same condition as it went in. Pros: Professional, Great Customer Service more

This is the second time that I have used Mercury Moving. The first was with my first home move. The latest was to move my company. The movers were quick and efficient. They were able to move large amounts of large (and heavy) furniture easily through narrow passage ways and up 3 flights of stairs. Computers, servers and important equiment were also in the move. Everything shipped with no problems. The workers were kind and professional. In addition to having a smooth move, the customer service and response rate was excellent. I highly recommend Mercury Moving and will certainly use them again. Pros: Great Customer Service more

I have used Mercury Moving for three movers and they are amazing. I recently had a very stressful situation where I had to move quickly and Jess and Garry were so helpful in helping me arrange the move. They were responsive and answered all of my very detailed questions. (I had a lot of things to consider with a washer/dryer, possible sofa hoisting and moving to a 3rd floor apartment). On moving day, the movers were friendly, efficient and open to communication. (And this is while climbing many, many stairs in the heat!) During the move, I injured my thumb trying to open a deadbolt lock and one of the movers whipped out his First Aid kit and bandaged up my thumb. The service is outstanding and the price is right. I highly recommend Mercury Moving!! more