MerchantCircle, Inc.

I spent 3 years on MerchantCircle as a Member, Moderator, and Community Leader. (Unpaid customer service rep) I dealt with merchants on a DAILY basis that MerchantCircle was either ripping off or trying to rip off with their bogus paid products, and lack of customer support. I would stay away from ANY paid product MerchantCircle offers, including Directory Submission, Paid Leads, any of their get found on Google campaigns (SEM packages) Verified badge, Local Sponsor, As someone who has used all of these products I can tell you not only are these products a RIPOFF, but when you have questions or concerns pertaining to them Good Luck MerchantCircles customer service is ALMOST NON existent. Due to MerchantCircles unethical business practices I am no longer a member. I have a blog on Blogspot titled ""MerchantCircle SUCKS"" feel free read and post comments. more

After 5years in business our company proudly supports Merchantcircle and will continue to share them with others you guys rock!! more

I received an email invitation from Robyn Hannah MerchantCircle community manager, asking me to give a review of MerchantCircle. Ok, if that's what she wants, that's what she'll get. I see some MerchantCircle community leaders have already posted here per her email. I have been with MerchantCircle for 3 years. I know the people at MerchantCircle. I have met them personally. I have been to Headquarters in Mountain View. I have seen their operation. In all honesty MerchantCircle has some good points, and some bad points. Sometimes the BAD outweighs the good. For me, this is the case. If you enjoy being attacked in the forums, watching other SR Community Leaders being attacked, and being continually harassed then MerchantCircle is for you. They hand out Community Leader badges like candy. The only qualification to be a community Leader is the ability to breathe. Out of the 50 or so community Leaders MAYBE 4 or 5 actually do anything for the MC community. The rest just try to collect the benefits without working for them. Some recent Community Leaders Mike Neylan, Schaon Blodgett, and Rod Rotzien are prime examples of who not to nominate as CL's They came to my listing and harassed me in my talk to me, so I shut it off. They left me harassing private messages, so I deleted them from my connections, and last but not least Mike Neylan left me a very provoking review. I had to tolerate MerchantCircle Community Manager Robyn Hannah with her lies, deceptions, and false accusations, while making excuses for other Community Leaders, BLATANT terms of service violations. If you use MerchantCircle my advice to you is USE them for all they're worth, BUT don't use ANY of the paid products. For updates and up to date info on this business, Check out my Blogger page called My MerchantCircle Story. BEST :) Ken more

Businesses at MerchantCircle can and will remove any negative comments or reviews at this website. This is very unfair to the consumer who is not able to read the negative reviews that the businesses do not what consumers to read. Try writing a negative review at their website: merchantcircle, it will be eliminated within days by the business it was written about. Try to call their 800 number from their website: merchantcircle. 800-305-9203. It always says this business is temporary closed or want to charge you $34.95 to talk to them. Consumers need to stand up to these so call consumer advocate websites otherwise we the consumer will get taken and scammed into thinking these businesses have only wonderful reviews and do business with them. Stay away from MerchantCircle.\r \r Email I received from MerchantCircle after questioning why my review about “HEAT USA” was removed:\r \r Subject: [#MGO-788957]: neighbor / listing-remove=Remove listing / \r Date: 12/28/2010 2:46:11 P.M. Eastern Standard Time \r From: support@merchantcircle \r \r \r Merchants are allowed to manage their Reviews feature, hence, they can remove individual reviews or the entire feature if they so desire. \r \r \r The MerchantCircle Team\r 800 W. El Camino Real, Suite 330\r Mountain View, CA 94040\r \r Ticket Details\r ===================\r Ticket ID: MGO-788957\r Department: Neighbors\r Priority: Neighbor\r Status: Closed \r more

MerchantCircle is by far one of the most effective on-line tools I have found to market my business. Their customer service is excellent and their products are useful and very reasonable. If you have an on-line presence MerchantCircle is a must have!!! more

I have been using MerchantCircle for a couple of years. It is a great, free tool to help small businesses. I always recommend it to other business owners. There are many tools available, you can create a blog, send newsletters, make coupons, etc. more

I have been using MerchantCircle since February of 2006. It is one of the first websites I go to setup clients business listings on the Internet as it has proved a valuable resource for sending quality inbound traffic to my clients websites. I highly recommend listing your business with MerchantCircle! more

If you have a small business you want to be on MerchantCircle!\r \r I've been a member of MerchantCircle for going on 2 years now. They are my primary source for marketing and networking my business. Being a new business I handle all my own SEO and have had tremendous success with this site. The results I see in the SEs are phenomenal and all the free marketing tools available can not be beat. The site is not only usable for people new to online marketing, but is extensive enough that it provides integration with FB and Twitter making it a one stop shopping (so-to-speak) of social media, multpile (free) marketing tools to efficiently promote your business and an online network of merchants to make your business as profitable as possible.\r \r I recommend MerchantCircle to anyone with a small business looking to optimize their results in the search engines, increase productivity and generate sales! more

MerchantCircle is a great site lots of great merchants and the MC Team is very helpful, knowledgeable and responsive. I have been a member since October 2010 and it has helped my business grow in less than a year. The MC Team takes all suggestions given to them to make the MC site better and they are continuously updating and enhancing their features to make it a great place for many small business'. Sorry to hear about the previous person's experience but I have to say I have had nothing but great success and experiences with MC. I think they Rock! more

They use auto dialers and are a pain to deal with! After 6 calls telling me to go to their site, this morning alone, and sign up I still can not reach anyone in their offices to make them stop! I would never put my company on their site if this is how they do buisness! Pros: none! Cons: auto dialers more