Mercedes-Benz of Westminster

The people at MB of Westminster were amazing! Even those not involved in our purchase were friendly and made sure we were being taken care of. We had no idea that purchasing a luxury car would come along with luxury sales and service. We just assumed all car salesmen were alike. We are absolutely thrilled with our new ML 350 and will definitely purchase our next Mercedes-Benz in Westminster. The reason for our 8 on question #8 was mostly our own fault in regard to indecisiveness. Overall, we were blown away by the whole experience! Thanks! more

This was a great experience. I will always come back to your dealership. more

Scott is the best service advisor the we have ever worked with.. We would never consider taking our vehicles anywhere else, even though we spend 6 months of the year in Sarasota Florida we wait until we get back to Colorado to have the service done. That's the reason we have bought 2 cars from your dealership in the past two years. Josh knows what we like and keeps his eyes open to find t he next cars to change up to. Your dealership is the BEST . more

Ryan was a pleasure to work with and I look forward to working with him again in the future! more

Fantastic service! Picked up and dropped off my (clean!) car. Thank you thank you! more

Overall this was the best car buying experience I have ever had. In fact I bought the Certified E-350 that night and also bought a 2011 GLK. John Wahl was exceptional and should be your dealership's employee of the month. I came in to test drive an E-350 and walked away with 2 vehicles. What more can I say, other than he was an exceptional sales rep, and I would be happy to refer business to him anytime. When I need a car again I am definitely looking for John. more

We're very happy, thanks! :) more

Not a lot to improve on. My experience from the first day I walked in until I drove away with my new car was very positive and commendable. I would recommend your dealership over others I have visited. more

We have purchased 3 vehicles from this dealership and are very pleased with this DEALERSHIP. We have had nothing but great things to say. more

Your dealership is above and beyond others, right where it should be. I look forward to future visits and business. more

Rick is wonderful!!!!!! Josh our sales person was wonderful as well!!! more

Over all, a great experience! more

Greetings Ryan! I am writing to let you know how THRILLED I am to be back in my "Batmobile," sans any rattles or resonation noises!!!! I have eased back into the driver's seat like hand in glove, literally, enjoying the feeling of being on rails once again!!!Much appreciation and thanks to you, as well as, Dustin in the shop, for remaining patient and thorough, persevering a problem that NO others have been able to help me with. I know it certainly was an exasperating task at first, however, you guys remained firm in your problem solving for me and my adored car!!! =) I want to also commend your considerable responsive and safe driving while we were on a test drive on Highway 36.....I am still sharing with people how quickly and accurately you managed to avoid a sea of material flying off of a truck in front of us......many, and likely I, would have ended up in quite a mess, very likely resulting in an accident.....THANK YOU for keeping me safe on the road, in many ways!!!!! =) I will continue to happily drive past and away from MANY Mercedes Benz dealerships on my considerable commute from Colorado Springs to see only you and the rest of the gang at Mercedes Benz of Westminster for ALL of our Mercedes vehicle's needs. more

I was really impressed with the quality of service provided by John Mattis and the entire staff at the dealership. I would definitely recommend friends, families and anyone I know who is considering a Mercedes Benz. It was a great buying experience. more

Ryan Vanyi in sales was a pleasure to deal with also Ryan in service . more

Your team of John, Crystal and Scott are the reason I do business with you. They are the BEST! more

We were very pleased with the overall personal care involved in the purchase of our new car! Wonderful Job!! more

I have taken my C240 to MBWestminster foe about 5 years now, I am about to purchase a new car from them as well. They are so helpful and caring! They make you feel like they really want to help. I would recommend MBWestminster to ANY AND EVERYONE!! They accommodate you in every way they can. I would never own anything but a Mercedes and I would never take my Mercedes to anyone else! THANK YOU Mercedes-Benz of Westminster!! more

The total sales effort and service experience tendered by MB Westminster illustrates your team's commitment to success. I am envious of the team you have assembled, as they are among the best in the business. Katie is an all star in our book. I've never seen any sales person jump into the reverse third row of seating of a station wagon to go on a test drive. She conversed with our son the entire ride and let us make up our own minds on the E350 wagon. Crystal simplifies the cars controls so smoothly in her explanation, that going home is a breeze. Eugene got the paperwork quickly handled, separated and filed. The only way to get it done. And the detail man in the shop did absolutely one of the finest delivery preparations that I have ever seen. I am sorry I did not get his name. Working past regular closing time, he made the car gleam in the darkness outside. Our pride in a new Mercedes Benz was only out shown by the gleam of the paint and trim. It was the prettiest ride home. Simply astounding work. Time after time, It is a pleasure to work with your people. more

I think everyone is writing about the dealership that is now MB of Westminster...so I'll go ahead and weigh in. I have had two very distinct experiences with MBW repeatedly. Before we bought our ML550, everyone treated us like royalty. Should I have been surprised? Up until we signed the papers, the worst treatment we got was the usual back-and-forth negotiation between a car buyer and a car dealer. Nothing to worry about. Once the deal was done, everything went downhill. It took a month for the dealer to get the trade-in squared away and pay it off. In the meantime, we were stuck paying for the new car and the old trade-in, too (we later got a refund for the payment). Then it takes 3 months for MBW to get the paperwork to the DMV! So we went back to the DMV 3 times trying to register the car, but the paperwork still wasn't done from the dealer. Then the car itself had problems. One of the seat belts was broken, and we're still waiting for that replacement part (they ordered the wrong one). And the Tele-aid system was all screwed up, meaning we went back to the service department 3 times while they tried to fix it. My advice is to ALWAYS get a loaner car, even if they say it's going to be a 15 minute job. I am really underwhelmed with this service department. Also the tele-aid is supposed to be free for a year, but MBW still charged us for a year once we took delivery on the car (they later refunded that, too). This car and dealership has been more of a headache in the 3 months we've owned it than the 10 years I've been driving. I would definitely be very skeptical of the staff here, and seriously consider finding another place to buy a Mercedes-Benz. Pros: Treatment BEFORE buying Cons: Treatment AFTER buying more