Mercedes-Benz of Henderson

accomodating 5/2/2013

missy a.

The experience I had was not only beneficial for my family, but was also a great experience considering it was at a dealership. The staff were friendly, and very accommodating. I really enjoyed working with Henderson Mercedes Benz. They took their time to explain to me the ins and outs of my purchase. I thank you all very much for my pleasurable experience. more

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accomodating 5/2/2013

Guest

The experience I had was not only beneficial for my family, but was also a great experience considering it was at a dealership. The staff were friendly, and very accommodating. I really enjoyed working with Henderson Mercedes Benz. They took their time to explain to me the ins and outs of my purchase. I thank you all very much for my pleasurable experience. more

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Pete and Ray 4/15/2013

terry h.

This is my first Mercedes, (I am a former BMW and Audi owner) and they exceeded my expectations. I drove away with a beautiful Mercedes SUV with all the features I wanted, at the price I wanted. The salesman, Ray Jimenez was friendly, knowledgeable, straightforward and accommodating. The finance manager, Pete Moneo, was very organized and it was a breeze to complete the paperwork. For me, this was by far the smoothest and most pleasant car buying experience and I highly recommend this salesman and dealership. more

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hassle free 3/7/2013

kevin w.

It was supposed to be a hassle, like every dealer. However it was completely opposite. They were great in every dept. Dave was very professional. He was very helpful and friendly. He even got me more money for my trade in than expected. I truly appreciate people that will go that extra mile for me. I will be sure to mention to all my friends and family that are in the market for buying of the great service at this dealership. more

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Impressed 11/15/2012

aubrey g.

Overall this was the best experience we have had purchasing a vehicle and were impressed. Friendly, not pushy, quick transaction and a great price. Definitely recommend this dealership. However...We did purchase a pre-owned vehicle and was only provided one remote for the vehicle and no owners manual. This type of stuff is common when buying pre-owned "as is". For the remote, we were told and convinced that we may be able to get one with no cost. After 2 weeks of "looking into it" we were told we could purchase one. more

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Drenna and Pete 11/6/2012

timothy s.

Was a great experience from when I walked in the door and was greeted by Drenna. She was a first class sales person and I enjoyed dealing with her. Then on to Pete in finance. Down to earth, friendly and professional. Was a very pleasant experience overall. more

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seamless 10/19/2012

kayla b.

The overall experience was excellent. We have come back to Mercedes after some time with Lexus and other brands. In addition, the Costco Auto plan interface was seamless. Butch did great job meeting our specific requirements. Mark Hatting was superlative!! His thoroughness and kindly manner was fantastic. Jason is a great salesman. His demeanor is perfect. I had not intended to purchase any additional coverage but after reflection I will contact Jason today and sign up for a couple of coverages. Best Regards more

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Ray Jimenez 10/13/2012

amanda c.

An enjoyable experience! Ray Jimenez was very knowledgeable and gave exceptional Customer Service. Overall, every person we came into contact with went above and beyond to be sure we were happy with our purchase and made sure to make us feel that we were their #1 priority. I have been in Customer Service for more years than I care to mention and buying cars for just as long and I have to say this was by far the best car buying experience ever! more

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Great Car! 9/29/2012

joe h.

My last car was a BMW and I loved it. last month I went with a friend to California and we took his car. He owned a Benz. The ride was so smooth and relaxing. There was absolutely no road noise and the car practically drives itself. The gas was even better than mine and took less to fill it up. I just knew I had to get myself one of these cars. When we returned from our trip I went down to Henderson Benz and took home a brand new Benz. Im so happy with my new purchase and wouldn’t change it for anything. more

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Kudos 9/17/2012

tony e.

Brand new Mercedes, I waited 10 plus years. I was very pleased with there online site. I looked at there entire stock and found the one I wanted. I called set up an appointment and that was all it took. I took it for a drive signed the lease papers and I was gone. I enjoyed it all weekend. I am so pleased I had to take the time to send kudos to MB. Thank you so much for getting me the car I wanted with no hassle. more

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california 9/5/2012

susan l.

This dealership went above and beyond expectation with price and fairness thru my trade price. I skipped the trade in, but purchased the vehicle. Rich Woodford delivered it to me all the way to california personally and took the time to explain the Sprinter throughly . My next car will be purchased from him as well. Can't thank him enough for working with me on the deal and making it happen. more

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excellent customer service 8/24/2012

melissa t.

My experience at Mercedes Benz of Henderson has been the best. It seems that each member of your staff was selected and trained to meet goals in excellence of customer service. I appreciate the staff from management , my sales consultant , service down to the young woman who cares for the ladies restroom. The car I purchased is my first Mercedes Benz and I truly love driving this car and hope I will always be able to drive a Benz in the future. Thank you and I have already recommended your store to strangers and friends. I live in Summerlin so Fletcher Jones is more convenient , however I choose M B of Henderson. more

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helpful 8/14/2012

adam s.

This is our second time purchasing a car from your dealership and both times the experience was pleasant. Bill, head of your repair shop, told us about a possible car that we might be interested in. He was right on the mark and has been instrumental in both our purchases, bless his heart. All the staff were helpful and Mel (I can't remember his last name) along with Willie were very personable, helpful and informative. We believe we got a really good deal as we did with our previous car so I am happy to recommend you to all my friends and family. Keep up the good work. more

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My goal 8/6/2012

summer g.

The last few cars I have had were, as you would say everyday divers. Over the last year I have set a goal for myself to get an upgrade. It was time to start my search and get myself the car I wanted. The car I wanted was a C class Benz. When looking around I came to find out it was harder to find the exact luxury car I wanted with the options I wanted. I stopped by Benz of Henderson. They were so helpful and accommodating, we were able to make a deal on a brand new C class in the perfect color. I couldn’t of been any happier and im really glad I reached my goal at Mercedes Benz of Henderson. more

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exceptional 7/21/2012

lewis h.

This is the second purchase we have made with Meredes Benz in Henderson. They provide exceptional skill with navigating the process and keep us happy. We were very please and will keep coming back. more

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Happy birthday 7/14/2012

sara r.

my husband has always wanted a mercedes and nowhe finally got a new one for his 73rd birthday. he is estatic.he loves it we have nothing but good things to say about the dealership.we were treated like royalty in both the buying process and after.we could not have ask for more. everyone we dealt with went far beyond expectations. more

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Nice1 6/7/2012

jim c.

Can I begin with the fact that I wasn't bombarded when I pulled up. Then having a sincere person ask me why I was visiting today was nice. I was not sure if I was going to be purchasing today or not and Mike the salesman made it known that he was there to help with whatever I needed. I am pleased with him and the car I ended up getting. Did I mention they gave me more then kelly blue book for my old Mercedes. more

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