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Mercedes-Benz of Bedford Service Department

5.0
80 reviews
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id: 30832709
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18122 Rockside Road
Bedford, OH 44146

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(440) 439-0100
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Auto Repair & Service

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Automotive

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Mercedes-Benz of Bedford Service Department - Bedford, OH
Reviews
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Best

Thank you for everything. Working with Greg was a wonderful experience.

Worst

Is this guy kidding? Take a look at the history of the 8 reviewers that claim to have bought cars. One guys from San Diego and the next is from Alabama. They appear to be buying c...

We were very pleased 12/9/2010

We were very pleased with the professionalism of our salesman, the general manager and the f & i manager. All a class act! more
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Jeff is the best 12/7/2010

Jeff is the best service person I know in any industry. more
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Jeff is the best! 12/3/2010

Jeff is the best service person I know in any industry. more
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The entire team did an excellent job 12/2/2010

The entire team did an excellent job - customer came first and done with class. more
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Outstanding in all areas 11/24/2010

Outstanding in all areas. I will go back to them for the next services required. more
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Good experience all around 11/23/2010

Al was very helpful and answered all my questions. Good experience all around. more
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This was a great service experience! 11/22/2010

This was a great service experience! The Service Advisor went above and beyond in getting my car in promptly, finishing the work and getting my car back to me. more
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VERY FAST AND EFFICIENT 11/19/2010

THIS WAS A GREAT SERVICE VISIT. VERY FAST AND EFFICIENT. more
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Jeff is the main reason I continue to return 11/18/2010

Jeff was my advisor and you are very fortunate to have him, he is thorough, courteous, helpful with solutions to my problems and resourceful. I've been a customer of your facility for the past five years and Jeff is the main reason I continue to return. more
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I felt welcome 11/15/2010

I felt welcome from the minute I stepped out onto the property. more
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Fantastic! 11/8/2010

Dave and Ray were both fantastic! more
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The Staff is incredible 11/2/2010

Again Mercedes of Bedford Always exceeds my expectations. The Staff is incredible. more
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Completely satisfied 10/25/2010

The service department here has no room for improvement! Excellent quality. Completely satisfied more
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Thanks? 10/20/2010

Very polite and helpful - nice 1st experience. more
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You guys are the best. 10/19/2010

I love my new e350 4matic. It is the best! You guys are the best. more
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ALWAYS DELIVERS 10/12/2010

Jeff M. did/and always does an excellent job. more
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Keep up the good work 10/8/2010

I have been a customer since you were on Mayfield. I can't remember any time that I had a complaint. Keep up the good work. more
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A Very Satisfied Customer 10/6/2010

I am very satisfied with the customer service I received at your dealership. Ross has been very courteous and helpful when dealing with me on several occasions and has taken the time to explain things to me. On this past service, Christa was very nice and got me through things very quickly. more
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Customer for the past 5 years 10/4/2010

Jeff was my advisor and you are very fortunate to have him, he is thorough, courteous, helpful with solutions to my problems and resourceful. I've been a customer of your facility for the past five years and Jeff is the main reason I continue to return. more
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I recommend Bedford because of my experience 10/1/2010

J Miller goes beyond what is necessary to keep me informed on any change due to parts (it is an 89) delivery or the problem got bigger. I like the Classic center service, I recommend Bedford because of my experience. more
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Owner Message

  • Our service, parts and collision locations remain open with enhanced protocols to comply with COVID-19 changes. Contact us for help with your vehicle's routine maintenance from our factory-trained technicians.

Additional information
  • Hours: monday: 07:30-18:00, tuesday: 07:30-18:00, wednesday: 07:30-18:00, thursday: 07:30-18:00, friday: 07:30-18:00, saturday: 08:00-14:00
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