Melting Pot

Yesterday I reserved the seat of ""The Melting Pot"" via restaurant com, but when I arrived, they didn't have my reservation and told me that they don't work with restaurant com. BUT why they offer a dinning certificate online? In addition, they didn't explain that they change the menu when we arrived the restaurant. They gave us a set menu which cost $150 per couples instead of the regular dinner menu that we saw on restaurant com, they told us that it was the only meal they were serving on Valentine's day. They gave us 2 thick books of wine menu instead. AND we CANNOT use the dinning certificate that we bought online. They gave us the appetizer before we even looked at the menu. We never had a change to refuse the dinning service. For the food, there is only 1 dish for 2 people! It is a small portion main course serving tiny pieces of beef & lemon chicken, 4 tiny shrimps, 1 lobster tail. Seriously me & my husband do not have great appetite, but this small dish cannot never fill us up. The cheese pot tastes bad. The wine favor doesn't go along with the bread or apple or fresh veggie at all. The dessert with chocolate dip is way too sweet. We made all the way driving to this restaurant, but nothing we could be satisfied. Nothing worth $150! It just ruined my Valentine's Day! Pros: Service Cons: Cost & Food more

I had the worst experience, on one of my very special occasions. My date and I waited about 30 minutes for our waiter to assist us. I clearly felt invisible. I tried catching eye contact with any AND every waiter, nobody paid attention. Half ANOTHER hour from when we ordered, we finally got our drinks WITH our cheese course. It took an hour to get our first drink. We should've got our drinks as soon as we ordered them..not with our food! Then... everything was great until we were done with our main course and we waited about 45 minutes to an hour for our ""original"" chocolate..when the table got theirs within FIVE minutes. When we got our ""original chocolate"", I tried it and it wasn't even the ""original chocolate"". It was the peanut butter dessert. We spent 3 hours there total, when we spent about one hour eating. I was very upset that one of my few special nights ended like this. I will take it into deep consideration before ever spending so much money for the worst service I have ever experienced. more

I will never go back. The food was not at all worth the money ($88 for two) and didn't taste that good either. The waitor rushed through ALL the instructions and didn't care or wait to see if anyone in my party (8 people) had any questions. He knew this was our first time at an establishment like this. That was very frustrating. We were all asking, ""what did he say?"". One of the people in our party said she had a terrible experience at this same establishment a couple weeks before and they had given her a free dinner. I personally will spend my hard earned money somewhere else where I know the food is great and the waitstaff appreciate my business. Pros: Atmosphere Cons: Food, cost and waiter more

Let me start off by saying that I absolutely love this place! It was in a very romantic setting with a wonderful manager and waitstaff. The entire staff was extremely friendly and helpful. We were welcomed graciously and our spectacular waitress, CeCe (short for Cecilia) was very attentive. The food was very fresh and quite tasty. I would definitely recommend this for a first date spot! Pros: Great food, even better service Cons: None! more

Wife and I had probably one of the most amazing times at this restaurant, and our server Michael was the most knowledgeable and helpful server that we have ever encountered. I would highly reccommend this restaurant to anyone that's looking for a relaxing evening. Ambiance of Melting Pot was AWESOME!!! A+++ Pros: Bathrooms Spotless, Food AMAZING, Service Incredible more

Dining at the Melting Pot is not only savoring the best of cuisine, it's a dining ""experience"" hard to beat. We chose to sit in the most romantic spot and ordered the four course dinner........special cheese fondues, crisp mushroom and Greek salad, enticing juicy prime cut meats/seafood, and topped it off with very, I mean VERY tasty chocolate graham cracker fondue...Each course is designed especially by you. From start to finish, we dined on sumptuous delicacies for over two hours. It was the most relaxed fun we've had in years! Put this on your ""gotta go there, next time"" list! Pros: DELICIOUS FOOD, EXCELLENT SERVICE, VERY ROMANTIC more