I have loved Mellow Mushroom for years and have always had a great experience at the locations in Raleigh, Chapel Hill (now closed), Boone, etc. I was thrilled that MM was coming to Wake Forest and went the first week it opened. I had a horrible experience, but knew they just opened so I gave them several more chances. They are just nothing like the other locations. The bartenders were rude and stood talking to some apparent regulars, the girls at the hostess/to go area were flirting with the guys in the kitchen and completely ignored us for several minutes, the servers are incompetent and got orders wrong on several visits, etc. Even the food isn't very good. I assume they use the same ingredients and recipes as other locations, but the food just didn't taste good (pretzels burned, salad skimpy, sandwich cold, calzone over 50% just dough with no cheese or toppings). The final straw was tonight - We met some friends tonight for dinner just before 9pm since they don't close until 10pm, but were told they had shut the kitchen down early since ""there was no business"". No apology at all for the inconvenience. I'm not ever giving this MM my business again. I'd rather drive all the way to downtown Raleigh for decent service and awesome food.
Pros: outdoor seating when weather is good
Cons: HORRIBLE service, orders wrong, food cold
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