I just had this installed yesterday, the guy did not come between 8-12, didnt call till 11:45 and when he got here was supposed to be done by 1pm, left at 1:55 pm. He failed to give me a receipt, instructions or an explanation as to why it was not working, was "gonna call in a work order". Called them later, they promise will be working by the next evening, its not. Called for help. The technician was rude, uncooperative when I asked for a manager, not knowledgable about how to get it to work. Scheduled a service visit, I pinned them down to a specific time, if they don't get it right the deal is off. I have NEVER had such LOUSY customer service EVER.
more