Horrible company!\r
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Horrible company! We had Realty Executives handle our property in Enterprise for about 8 years. The first couple years seemed to go smoothly, but for the last 6 years or so we have had nothing but problems with them and an EXTREME lack of professionalism and basic courtesy. The turnover rate at the company seemed to be through the roof, as we were constantly in communication with different people every few months. There were many issues with the organization of the finances of the company and our property and we had to spend hours trying to figure out missing statements, receipts etc. Realty Executives would take days and weeks to get back to simple emails. There were many times that I had to email repeatedly and call repeatedly to even get acknowledged that they were aware of the issues. I found out that the blatantly lied to our tenants regarding repairs that had never been fixed, because we were never made aware of them. We stayed with them because we are military and were never in the area. It got so bad that we had to eventually spend money to buy a last minute flight to go down to the home to take care of a multitude of issues that we were never told about and to cease the contract that we had with them.\r
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They have been blacklisted with the military multiple times for good reason. They ended up costing us thousands of dollars of damage to our home, because of the lack of care and information provided to us by them. They seem to have connections (or possibly literally be part of the business) to a company called ESMAC, which they have "fix" almost all of the issues in homes. They had this company come fix the same problem in our home about 5 times over the course of a few years, and it was never properly fixed. The company never checked or cared about the work that was done and we actually had ESMAC create more damage to our home. The absolute worst part of Realty Executives is their complete lack of customer service and common courtesy. I was lied to multiple times regarding when and who would get back to me about issues that needed to be addressed and felt as though we literally needed to physically be in their office to gain any response or information regarding our property. Stay away and don't make our mistake of dealing with the company...it will be a detriment to your financial and emotional well-being.\r
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We are very disappointed in the lack of customer service, attentiveness and the handling of our home by Realty Executives.
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