Matters, Handyman

Handyman Matters is the only handyman I even consider calling. The quality work by the technicians and the office team is phenomenal. After so many years I'm on a first name basis. Dede has really taken the time to intentionally choose the right team to represent Handyman Matters of Jacksonville. It shows in their work and in their work attitude. I love that Steven can come do a job and I am 1000% confident it will be handled. Once I called in with a code red repair emergency 2 days before Thanksgiving. I had a closet rod down, clothes everywhere, and company in route. Their response was quick. Their price is always very reasonable. And I was onto the holiday preparations in no time I am so happy with them - I've never even considered any other repair place. Consistent, reliable, efficient and economical every time! more

I had two experiences with Handyman Matters Jacksonville and both were excellent. The first time they came out, they fixed a leak in the bathroom upstairs that was leaking to my downstairs unit and I wasn't sure what I needed to do. They assessed the situation and said "Let's fix the seals and reseal the bathroom," and did some good caulking work and everything worked well and the problem was solved. I haven't had any problems since. The second time I hired Handyman Matters was to look at my bathroom because I needed some tile work done. I didn't end up using them for the job, but they gave me a quote and told me what needed to be done and I really appreciated their input. If you are looking for good, professional handy work done or need an honest opinion, give Handyman Matters a call! They were cost efficient and I'll go back to them again. more

Handyman Matters Jacksonville has done some odd jobs for me over the past year and they're excellent. We needed some simple plumbing jobs done, as well as some caulking and they were quick and efficient. Steven was pleasant to work with and Greg installed an exhaust fan over our stove and it turned out great. I would recommend Handyman Matters if you need odds and ends done in the home because they do an excellent job. more

Experienced worker did a great job on a difficult project. I have used them before and will again. more

I had a very good experience with Handyman Matters. I had Steve, who came twice. He was very efficient, very helpful and prompt. The person who answers the phone is really good. The only thing that I was disappointed with was their surcharge of $30, which I didn't know about. Now I know it's what I have to pay. If there wasn't a surcharge I would give them all five stars. more

Did not do work as promised. Workmanship poor. Invoice padded. When asked for materials list with cost was refused and told pay or they would put a lien on my house. DO NOT USE THESE PEOPLE. THEY ARE NOT WHAT THEY PRESENT THEMSELVES AS. more

Handyman Matters Jacksonville has done three different jobs for me. The first two I would rate very highly. They did an excellent job. I had them replace a hardwood floor and replace a ceiling with exposed rafters. I was very pleased with the quality of the work on these two items. The third job was having them convert a bath to a shower and put in a new vanity. This job dragged on for about three months. There were a number of times that I had to ask them to come back and finish certain details. They also did not do a very good job cleaning up and I was left with a lot of dust. I would use them again but I will make sure I am home when they are there. I think the job took them longer because I was not there and they also had many other jobs at the same time. more

I've used Handyman Matters Jacksonville for six years, and they can handle anything! They're timely, they're friendly and they're responsible. They've fixed a fan, changed out smoke detectors, fixed a dishwasher, and done a outdoor patio reconstruction for me. I continue to use them because they're reliable, and a lot of contractors are not. I trust them at my home when I'm not there. They're a family-owned company, so they're family oriented, which I really like. If you want a reliable, excellent handyman service, I would hire them! more

Handyman Matters has done some wood repair, some minor plumbing repairs, and some minor painting. If you get a good handyman, they can be very conscientious and do a good job. more

We used Handyman Matters Jacksonville for the first time when we were selling our house, and there were some things that the new owners wanted done. We hired Handyman to get a whole sweep of things done, and they did a great job. Dede was great to work with, and they were quick to get out to the house. Their cost was good, and they were very professional. They took care of some plumbing under the sink by switching out some pipes. They also shored-up the staircase banister, closed off a little electrical box and switched out the grounding plugs.The guy came right in, assessed all the situations and went right to work. In good time, everything was done! The work only took a couple hours, and the new buyers were happy with the results. more

I've used Handyman Matters Jacksonville several times since June. They first built industrial strength storage shelves in our garage. They did a fantastic job! The shelves can hold a lot. I had him come back and hang a very heavy mirror in my dining room. He and another gentleman came back to assemble some storage cabinets and a tool bench in the garage for my husband. They also put together an island, butcher block for the kitchen and a bar I bought that arrived in boxes. The guys come and say, "What's the project?" I tell them, and they just do it. They are very handy with tools, and my husband is not. They do a great job! It's not just a matter of throwing things together, they make it look like the pieces just came from the furniture show room floor. It's good, quality work.You should use them for anything and everything you can think of! more

Some of the work Handyman Matters did was good and some was not. We had two jobs that the handyman did really well. One was installing a shelf in our closest. The original shelving had collapsed and the job was a difficult one. The second job was with the garage. I needed an access door panel to the GE unit that was near the ceiling. New hinges for the door were to be replaced so that the heating and cooling company had easier access. There were some jobs that didn't go so well. We had a door that goes from inside the house to outside the pool deck. The door latching sticks and I wanted it reconditioned to work right. The handyman didn't do much. He just tightened some screws on the door, which I could have done. I wanted the repairs to make the door good as new, but the fix was shoddy and cheap. It wasn't careful work. There was another time where we wanted a ceiling fan installed, but between the time we scheduled it and him coming over, we had changed our minds. We didn't purchase a ceiling fan and wanted him to do the rest of the work we had agreed on. He did that work, but also charged us time for the ceiling fan. I felt I was over charged. I'm not sure what their policy is, but he handed us a bill that had time and work on it that we didn't have him do. The weather striping on the bottom of the garage door was old. I asked the handyman to replace it. There was light showing through. I wanted the whole thing redone. He installed another one, but it's the cheapest thing. It tears like paper, is not big/thick, wasn't enough to close the gap, and didn't solve much of anything. I tried making adjustments to the strip, but it simply tore apart right when I got a hold of it. I was very disappointed by that job. I'll call back depending on what I need, but I'm hesitant. RESPONSE FROM Handyman Matters Jacksonville: Hi Gordon. Thank you so much for taking the time to write a review and bring this to our attention. We will be calling you to follow up. We want you to be 100 satisfied and if you're not happy, then we're not done with the job. more

I have used Handyman Matters Jacksonville several times now, and it's been a very good experience each time. The contractors have been exceptionally pleasant. I love talking to Dede, and in fact, I'm making a new list of projects to call them in again for. I've already had them do work on my windows, install ceiling fans, and add new appliances to my bathrooms. The work is done very well, and they keep clean work spaces. The crew is professional, courteous, and prompt. If they say they're going to be at my home at 8am, they will probably be there at 7:45am. It's been great service with reasonable prices. Use them! It will be a pleasant experience for you, too. more

Don has done work on our house several times in the past few years. You can always count on him to show up and get the job done well. I trust him fully. more

I am so happy that I found Handyman Matters. My wife wanted pendant lights for her birthday. I just did not have the time to get them installed before her birthday. I looked up handyman services on Google and the first one I called was Handyman Matters. From start to finish, I am glad I did not continue to look. Great customer service on the phone and very friendly. A quick setting of the appointment. The handyman arrived 10 minutes early and finished well with in the estimate that was given to me. He kept the work area clean and did excellent work. He was very knowledgeable and friendly. Thank you for making my wife very happy for her birthday. I will use them again and would highly recommend Handyman Matters to everyone. more

I wasn't there a lot, but Handyman Matters did a great job installing my floors in my home. It went well and looks great. I think they are a really good value for flooring, and did an excellent job. I would use them again. more

I hired Don to put some new hardwood floors in. He did a great job. more

I recommend Handyman Matters Jacksonville all the time. We've needed and used their services for several different projects, like Eagle Scouts, home improvements, and helping get our rental home up and going again. They've kind of covered the whole gamut. It doesn't seem like anything is too small or too big for them. more

Don was fantastic. He works like an animal, he just starts and doesn't stop. I found his workmanship to be great. The project was finished a little longer than we expected, but finished properly so it was okay. more

I had a ladder to the attic and a door put on the entrance to my dining room by Handyman Matters. I thought they did a perfect job, I even had them move the door because I forgot to tell them originally that I wanted it centered and they did it. more