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Masello's Auto Service

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1201 Burnet Ave
Syracuse, NY 13203

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(315) 471-2223
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Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Reviews
( 195 )
( 5 )
( 0 )
( 0 )
( 1 )

Best

I have been coming to Masellos' for 15+ years. Tony is very honest and always stands behind his work. I have recommended his shop to many people.

Worst

Sorry I couldn't leave 0 stars. $170 for rear break shoes. $9 for spray lubricant? $5 for a sanding disc? I'll never do business with this thief again!

Quality service all around! 3/15/2011

Terrific customer service and work... Tony is thorough with explaining what needs to be done and what was done. more
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Great shop for any auto repair 3/11/2011

I have been going to Tony for all my auto repair and problems that the dealer couldn't correct. As always I left happy to have my problem solved. Great guy. more
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ALWAYS EXCELLENT SERVICE 3/10/2011

Masellos Auto has been supporting the community for years with the excellent and outstanding service. I highly recommend the auto shop to all my friends and family. Tony has always gone above and beyond to meet the needs of his customers. more
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Always top notch service 3/3/2011

Tony and the guys are reliable and trustworthy. They provide professional service and advice. If we are going on a trip, they check over the vehicle and make sure the vacation will be safe and worry free. The tires We have bought through Masello's have provided the best ride we have ever had. They provide a ride for my in-laws when their car is being serviced. They are a good source for other related services and we respect their recommendations. I highly recommend Masello's. more
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The most reliable, and the most honest mechanic I've ever dealt with in Syracuse. most reli, most hon, mech ive ever deal;t with in syarancus 2/28/2011

Masello's Auto Service is really great. My dad has been a mechanic for 50 years, and Anthony Masello is the only other person I've found in this area that can do the same things my dad can do. He is definitely top of the list! They never make you buy anything you don't have to. Anthony is the most reliable and most honest mechanic I've ever dealt with in Syracuse. It's just always a pleasant experience at Masello's. Colby Brandt more
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Great service, Best in Syracuse 2/28/2011

Tony has been great. I moved up here for school and was nervous about finding a new auto shop. But Tony was a huge help. He is honest and trustworthy. He gave it to me straight and didn't try to nickel-and-dime me. Everything was done professionally and in a timely fashion. He treated me like I was family. more
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Excellent across the board 2/25/2011

I've owned vehicles and had them serviced in many different shops for over 40 years. Tony,s shop is by far the best I have ever dealt with. The entire crew is honest and they explain in detail the condition of the vehicle with the best and most economical method of repair. I have complete confidence when I leave my vehicle for repairs that they will treat me fairly and do quality work. more
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Great people, great service, great doing business with them 2/23/2011

I was lucky enough to find Masello's through the recommendation of a friend. I have found Tony and the rest of the team to be very honest and helpful. They have gone out of their way to help me understand the history of work on my car and what is and is not needed. The prices are fair, and they stand behind their work. I would recommend them without hesitation. more
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Best, most trustworthy, honest and helpful place I have ever dealt 2/13/2011

I,my wife and my kids have been bringing our cars to Masello's for over twenty years. They are great mechanics, conscientious, honest, helpful and caring folks. I bring problems with my cars to Tony for repair and maintenance, also cars I am considering buying to Tony. He is my always my "go to" guy for anything automotive. I have recommended Masello's to friends and coworkers and always get hearty thank you's. I am a huge supporter of this business. more
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I always leave satisfied. 1/28/2011

I've been a customer of Masello's Auto Service for over 12 years now, and refuse to go anywhere else. I know that when I go there, my car will be fixed quickly and efficiently with no frills. They are an honest company, so I always feel comfortable recommending them to others. Of course, maintaining your car costs money, but the service is well worth the expense, and I know that I will be leaving with great results. Brian Steen more
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Masello's is rare find. 1/26/2011

We have dealt with Tony and his team for years now and have found the quality of work and level of work ethic to be unmatched by any other. We couldn't imagine having to go anywhere else. Thank you so much for everything you do. more
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Wouldn't go anywhere else 1/25/2011

Always professional courteous service. more
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Personalized professional service. 1/21/2011

Personalized professional service. That is why I go there. more
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Excellent 1/20/2011

Very dependable. I've been going to Masello's since I've had my vehicle and I've always been sure my car was in good hands. Prices are very fair and I've never been overcharged for unnecessary "repairs." Masello's simply does great work. more
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A truly trustworthy place to bring your automotive repair needs! 1/10/2011

I moved back to the CNY area and was in need of a repair shop, but didn't know where to go. I was lucky that I met Tony because over the last two years I have had a few large repairs, but they've been exactly as Tony has quoted to me and always ON TIME... actually - early! They are honest and do wonderful work. If you're looking for a repair facility to partner with, then go to Masello's and partner with Tony! more
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Trustworthy and Honest 1/2/2011

I have been very satisfied with the service and expertise at Masello's. I can trust the assessment of what my car needs and the work done. The atmosphere is friendly and professional. After coming to Masello's 2 or so years ago, I haven't been anywhere else. more
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Very pleased 12/29/2010

The men were very pleasant and friendly. I was pleased that I took my vehicle there. I will recommend them to others. more
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Terrific customer service with respect for each customer as an individual 12/29/2010

I am one of several people in my family who have taken car problems to Tony. They are addressed thoroughly and quickly. Tony takes time to get to know about his customers, too. I am quite pleased to have a business like his to trust for auto care & repair. more
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Someone you can count on and trust. 12/28/2010

I have been using Masello's Auto Service for about 10 years and I have never had a problem. Tony is extremely fair and extremely honest about what work needs and what can be put off. And, he is a great resource for people. People come to him for questions and he is happy to help. Whether you are buying a new car or just checking on the shape of a car, Tony is available to help. He is a good person to have in your corner. Also, he does not nickel and dime you with his pricing. He is very fair with his prices. more
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Masello's is a thoughtful, considerate, professional, and friendly service. 11/15/2010

Masello's Auto Service is fabulous. My husband was using them just before we got married and we have continued to use their service. I have been using them personally for 7 years now. They have done everything from tires and oil changes to engine repair. They are very conscientious and upfront. They don't sell you anything you don't need to have and they tell you what to keep an eye on. You will not be sorry if you use Masello's. Amy Roberts more
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Quality Automotive Parts, Service and Repairs.

Owner Message

  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Additional information
  • Hours: M-F 7am-5pm
  • Neighborhoods: Northside
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