Manorcare Health Services-Palos Heights West

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11860 Southwest Hwy
Palos Heights, IL 60463

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(708) 361-4555
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Manorcare Health Services-Palos Heights West - Palos Heights, IL
Manorcare Health Services-Palos Heights West - Palos Heights, IL
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My grandma was admitted into Manor Care in Palos Heights, after a surgery at Palos Hospial. After being there only a few weeks, we noticed she was being very poorly mistreated. St...

Terrible Facility 11/17/2010

My grandma was admitted into Manor Care in Palos Heights, after a surgery at Palos Hospial. After being there only a few weeks, we noticed she was being very poorly mistreated. Staff was only changing her diaper once a day, and since she was on a feeding tube, her throat needed to be suctioned on the hour every hour- we were lucky to get this done at least once a day- when one of us family members were there! And, this itself was like pulling teeth! This facility is staffed with the most unprofessional, LAZY, incompetent people I have ever seen in a work environment in my entire life. My grandma begged and begged to come home, but because of her feeding tube, it was difficult- we were currently in the process of arranging at-home or live-in help at the time my grandma passed away, while given 3-6 months to live only a week prior. I would like to thank Manor Care for her death. If you love your loved ones, PLEASE don't bring them there. I miss my grandma so much, and these people literally killed her. No one deserves this kind of treatment. more

If you hate your ill loved ones, bring them here 9/8/2010

This sorry excuse for a care facility is not only terribly understaffed, and the staff Manor Care West does have is grossly negligent and incompetent. After one day, my grandfather's first words to the family were, ""Not a minute more."" Anywhere is better than Manor Care. more
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A Proven Leader in Skilled Nursing and Rehabilitation Care

Owner Message
  • ManorCare Health Services’ skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedic and joint replacement recovery. With individualized programs and a variety of post-acute services, including a specialized MedBridge unit, ManorCare offers rehab hospital caliber health care options to meet the unique needs of patients and ensure that they receive outcomes-oriented care that will speed their recovery and their return home.

Additional information
  • Hours: Daily 24 Hours
  • Neighborhoods: South Naples
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