Maid In The Northwest Office & House Cleaning Services

I have never used a house (or in my case, a 975 square foot creek side condo) cleaning service before. But after coming home exhausted one day from working with one of my clients that I setup, review, trouble shoot, or train one-on-one in QuickBooks for their business and Quicken for their personal finances, I realized as a busy professional that I needed to delegate tasks that needed to be done but I didn't have the motivation to do well or the time to do so. I found it ironic that I was in this situation as I am frequently on my clients about outsourcing their business tasks to others. more

I have been a customer of Maid in the Northwest since the Fall of 2011. I have a family of five which includes an elderly mother that I care for. My husband and I both work which makes cleaning the house very difficult and leaves no time for leisure. Melissa has been wonderful and makes sure that my house is sparkling every Wednesday! This makes me able deal with other issues such as organizing things and working in the garden. Melissa brings her own products or uses products that I have purchased to try. It's a terrific feeling to come home and see everything in order and shining! Maid in the Northwest is a terrific company! I can't say enough good things about their professionalism and courtesy. more

I have always been a little hesitant when hiring a house cleaner but decided to go with a company that's been around awhile this time. I am very happy I made this decision. I came home and the house smelled fabulous and she even cleaned off the outdoor furniture on my front porch. First time that has EVER happened! Great job done. more

I've been using Maid in the Northwest for years now. They do a great job, bring their own supplies, and are fast and efficient. Susan and Albert get 5 stars in my book! more

They have friendly and fast service. Extremely well done. I would recommend them to anyone. more

We have a one story 3 bedroom one small bath house. more

Last week I had my house cleaned by Maid in the NW. My house was cleaner than I'd get it in triple the time. There's nothing like professionals to get the job scheduled and done right! It starts with the office staff - they ask all the right questions. And it doesn't end with the cleaners either - I know that the same great couple that cleaned my house this time will be ""my"" cleaners in the future. I am delighted with this service! Try it - you won't be sorry! Pros: Thorough, thoughtful cleaners and staff more

This company took my credit card information over the phone. Quoted me $100 to clean my house - charged my credit card $215 2-days before they even were scheduled to clean. Turns out they pre-authorize your card and don't even tell you. Then the cleaner calls me twice because he can't find my house. I live in Magnolia - on a major street. And he was a nasty about it. Have you heard of google maps? Told me he was going to charge me $50 for cancelling. Called Maid in the Northwest back to tell them to not bother - not worth it. The woman on the phone is rude. ""Your loss"" is what she said. Another woman did call me back later and tried to apologize but I was done. I did not want these people to have a key to my house. They charged me $215 already - who knows what they would have done if they had a key to my house. Horrible!!!! Pros: None, they didn't even clean my house Cons: Charged me $215 before they even walked in the door more

Shiny clean, smells clean, looks clean. That's what I wanted and that's what I got. I am glad I used this cleaning service. Pros: good cleaning more

I called around and decided on this company. I'm glad I did. They did a very good job. I'm happy, my husband is happy. We will use them again. Pros: good cleaning more

Very happy with this company. My house is clean, the cleaner came on time, was friendly, did a great job, price was good. I'll use again. Pros: Good job !! more

Wow!!! My house looks great, so clean. My mother-in -law will think I'm a great housecleaner when she comes for her visit. Hmm! maybe it's to clean, wouldn't want her to come too often. I'll use Maid in the N.W. again. more

We were sooo happy with the cleaning we got from your service. My housemate and I are overjoyed at how clean the bathroom and kitchen are. The houjse has never looked this clean. Amaziong. We're so happy that we're telling everyone (including you) ! Tremendous. Pros: Great service! Cons: Can't think of any. more

This was my first experience with Maid in the NW and i was pleasantly at how thorough her cleaning job was! Pros: Excellent work more

I bought a house for the first time this year, and this was great find. I was exhausted from all the house hunting and then packing. So the idea of deep cleaning my new house and my old apartment to get my deposit back pretty much made me want to cry. So I treated myself to a new love...maid service. God bless house cleaning when I DON'T have to do it myself. this company was a pleasure to work with even if it was just a one time think so far. Give it a try for sure. Pros: House was move in ready more

these guys were recommend to me by a friend that used them, and I thought rather than try to pick out baby clothes or maternity wear as a big brother I would think outside the box. I scheduled them for a few times around the last month of her pregnancy and then a few months into her maternity leave. as she has told me it was a FLAWLESS idea. She got to just enjoy my new nephew and her time off. I highly recommend them, as they were easy to work with and so helpful when i was scheduling and didn't know what I was doing. I will start using them for myself soon also. Pros: Made me Favorite Uncle, rates and service Cons: didnt' get them for myself yet. more

You know that point where your kitchen is dirty, your bathroom is dirty, the layer of dust in your house is visible everywhere, and you feel like you have given your weekends up to clean. Every Weekend! That's when you need to call these ladies. I hadn't realized how much my life had turned to Work week + house cleaning & yard work on the weekends. The rate vary by the size of you home how much you have them do, but I found them to be very competitive, and combined with their professionalism I am never turning back. My next step is to push some of my friends to try it. Pros: NOT doing it myself any more more

This company has given me great service for over 3 years now. I've had the same cleaner now for over 2 years and she is great. She always comes on the same time and day every week. When they did have to change cleaners because mine quit, they called me and told me they had another cleaner for me and she is great too. I have no complaints about this company. more

If you like to schedule cleaning services and not have them done, choose Maid in the Northwest. Our cleaner did not show up when scheduled and then would come on days that weren't planned. When I called to complain, I was asked, why it mattered what time the cleaner arrived. With this level of unprofessionalism, I am amazed that this company is still in business. more

We hired Maid in the NW after our regular housecleaner was sick. We discussed our house size and needs over the phone and she said she would send a team of two. Quoted $36/hr, which ended up being PER PERSON. At 5pm when I arrived home, cleaners stated that ""they had to go"" and ""there was no way they could finish the job,"" even though they hadn't even arrived until 2pm. They had cleaned one floor out of the three in the house (we told the owner it was a large, 3500 sf house). They broke a glass (no big deal) and indicated that we could just call up and the owner would take it off our bill. We didn't receive any sort of bill, and then received a charge for $273 on our card. When we called the owner to discuss, we were told that we hadn't contacted them soon enough (this was 8 days after the charge appeared without even sending us a bill). When we said we never received a bill, she said we should have given her an email address (she never asked for one - apparently we were supposed to spontaneously offer this information to her?) She billed more hours then they worked, charged $39 per hour per person, and made no accomodation for the fact that they didn't even finish the job. She also said we would have to go buy another glass (purchased from a specialty store not near our house) and send her the reciept before she would credit the cost. TERRIBLE customer service and overpriced, poor cleaning. Do not use. more