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Horrible - do not use this service - Review by citysearch c | Maid In The Northwest Office & House Cleaning Services

Maid In The Northwest Office & House Cleaning Services

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Horrible - do not use this service 8/20/2009

This company took my credit card information over the phone. Quoted me $100 to clean my house - charged my credit card $215 2-days before they even were scheduled to clean. Turns out they pre-authorize your card and don't even tell you. Then the cleaner calls me twice because he can't find my house. I live in Magnolia - on a major street. And he was a nasty about it. Have you heard of google maps? Told me he was going to charge me $50 for cancelling. Called Maid in the Northwest back to tell them to not bother - not worth it. The woman on the phone is rude. ""Your loss"" is what she said. Another woman did call me back later and tried to apologize but I was done. I did not want these people to have a key to my house. They charged me $215 already - who knows what they would have done if they had a key to my house. Horrible!!!! Pros: None, they didn't even clean my house Cons: Charged me $215 before they even walked in the door more
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