Your Mother Knows Best.\r
Interesting comment,Tory,even though you were not there watching what we did for your mother.Your mother may be 80 years old,but she looks 50 ! & will speak up for herself when she knows she's right.That ""extra charge"" of $120 for cleaning went towards a special solution that we have our patients rinse with, to detect oral cancer in the mouth. If she had cancer-like or abnormal tissues developing in her mouth, the tissues would glow in the dark. Wouldn't you want to find out if you had cancer in your mouth for $120? This is a minimal charge & is well worth the amount paid. This is an ""extra service"" & therefore incurred an ""extra fee"" of $120, so therefore we cleaned your mother's tooth for FREE ! Your mom has been a long time patient of ours&has been happy with all the work we've done for her (it's all maintainance now, no other dentist could have done the difficult work we had completed for your mother),which is why she returns. Since you were not there, of course you don't know. So next time your mother comes to our office, please come along with her & be enlightened. (If she does not return because of the confusion & drama you had caused, let her know that we are here to serve her when she needs our service again) . Sincerely, Team at Emeryville Dental Care where ""Your Smile Starts Here...""
Pros: We're here to Serve
Cons: We cannot serve everyone
more