Magic Cleaner & Tailor

I took my $220 Italian wool sweater here so several stains could be removed. When I went back to pick it up what I got back was my sweater only maybe 3 or 4 sizes smaller, and with the same stains! When I told them about the stains their answer was, ""those stains do not come off sometimes."" They still charged me full price, because ""they cleaned the whole sweater."" Yeah, I believe that one, only I could have thrown it in the laundry machine myself, and it would probably not shrink as much. DO NOT GO TO MAGIC CLEANERS! Cons: QUALITY OF SERVICE, CUSTOMER SERVICE more

I recieved a new customers 50% off coupon for this cleaners, so I took a dress there. When I dropped off the dress they told me to bring back the coupon when I picked it up. They couldn't tell me the price, so they said they would call and tell me what it would be. I never heard from them. After 3 weeks go by, I call them and they said they tried several times and the number didn't work. But the phone number on my pick-up slip was correct, and the phone had been fully functional the whole time. Hmmm. So I go to pick up the dress and they said ""OH THIS COUPON NO WORK FOR PUFFY DRESS."" I pointed out that it said no such thing. ""I TELL YOU WHEN YOU DROP IT OFF IT NO WORK."" I reminded her that this had not been the case. I told her that I drove all the way across town to take advantage of the offer and if she did not honor it, I would never bring my business there again. She refused to honor it and charged me full price. Cons: fake coupons, no call-back more

Not sure that they work magic - the service is that of any other dry cleaners. They do seem to offer a lot of seasonal deals, like discounts on sweaters and blankets during the Spring. However I did have to ask them to dry clean my comforter twice because they didn't do a very through job the first time around. more