Made In Japan

When a vehicle breaks it always breaks at the wrong time. What makes it worse is when you try to get it fixed you are met with incompetent people. That can just drive you over the edge. Look, shelling out money to fix a car is no fun but it is a part of Auto Ownership, having people like Robert on your team makes it just little but more easily. I want to personally thank the “Made in America” team for all there efforts and help. Highly recommended to anyone looking for quality and honest car work. more

I have had some bad experiences over the years with car repairs but at Made in Japan I feel like I am not getting taken for a ride.Robert informs me about repairs needed explains repairs to me that I can understand.Has my car back to me when promised.I feel safe with Made in Japan. more

Twice I've taken our cars in to get fixed & both times we had to take them back in again because the problem was not fixed or because they caused another problem. Both times the re-fix was free, but it still meant that we were carless for additional days, which was a pain. more

Driving home, my car died at 5:29 pm. What to do?? Called Made in America, spoke to the manager, Robert. He sent a tow truck to come pick up my Tahoe, and bring it back to the shop. Half an hour later, Robert shows up to see if I need a ride. I was totally amazed that he showed up, he said he needed to be in the area anyway, and wanted to make sure I got home ok. He called me the next day to let me know my car needed a fuel pump, and also the tech noticed the serpentine belt was cracking severely. It could mean another breakdown in the future if it wasn't fixed. I had the parts replaced, and the car was ready that same day. I have not had any problems since. Great service, prices are unbeatable, and I will recommend this place to my friends. Won't need to hassle looking for a repair shop again! more

I took my Ford Explorer here because it was making a strange noise, and was met by the manager, Robert, who was very patient and understanding with my lack of mechanical knowledge. He explained to me that he would have his mechanics take a look. Robert called me back personally within a couple of hours to explain to me that the mechanics had diagnosed a faulty wheel bearing. I ok'd the work, and within a few hours was informed that my car was fixed and ready for pick up. Overall, I had a great experience with Made in America - Made in Japan, was extremely happy with the job they did and their stellar customer service. If ever I have another issue with my car, I would not go anywhere else, and would definitely recommend them to my friends. Pros: Friendly and professional staff, great work Cons: Long drive for me, but worth it more

I have traveled for work years, I put the miles on cars. Its taken me years to find this place and I'm never leaving. I LOVE this company!! The mechanic will stop working to show you the car, the service writers are always concerned about me!!! Pros: Super Long Warranty more

From one Automotive Repair shop to another, these guys are great. We sublet work to them as needed and they have never let us down. They will even answer my questions on the phone and assist me and my techs anyway they can. This is one of the few shops in the area I trust my customers cars with. Pat & Robert, thanks for all your help on those "problem" vehicle repairs! ~Corey, owner of Street Tech Auto Care in Orangevale. Pros: Fast reliable work Cons: none more

From one Automotive Repair shop to another, these guys are great. We sublet work to them as needed and they have never let us down. They will even answer my questions on the phone and assist me and my techs anyway they can. This is one of the few shops in the area I trust my customers cars with. Pat & Robert, thanks for all your help on those "problem" vehicle repairs! ~Corey, owner of Street Tech Auto Care in Orangevale. Pros: they do good reliable work Cons: none more

This shop is fast and acurate. My check engine light was on and I needed a smog check. Pat (the owner) diag'd my Explorer extremly fast and told me I needed a MAF sensor. I bought and put a new MAF sensor on and it sailed thru smog without a problem. This MIA/MIJ also has the best warranty program in town, 18 months/18,000 miles. You'll be hard pressed to find a warranty program over 12/12 in the Sac area. Robert (the service advisor) and Pat care about the customers and always make sure my vehicles are SAFE to drive and NEVER try to sell me repairs i don't need A.S.A.P. They'll tell me if it can wait and for how long! These guys are the best! They even have the best coupons in town, free diags, free tows even shuttle service! You can't go wrong if you place your trust in this shop! Pros: an owner that cares Cons: none more

This shop is fast and acurate. My check engine light was on and I needed a smog check. Pat (the owner) diag'd my Explorer extremly fast and told me I needed a MAF sensor. I bought and put a new MAF sensor on and it sailed thru smog without a problem. This MIA/MIJ also has the best warranty program in town, 18 months/18,000 miles. You'll be hard pressed to find a warranty program over 12/12 in the Sac area. Robert (the service advisor) and Pat care about the customers and always make sure my vehicles are SAFE to drive and NEVER try to sell me repairs i don't need A.S.A.P. They'll tell me if it can wait and for how long! These guys are the best! They even have the best coupons in town, free diags, free tows even shuttle service! You can't go wrong if you place your trust in this shop! Pros: an owner that cares Cons: none more

found this shop and will never look around for another, as all the work i have had done has been right the frist time and they go the extra to help me get to work as thay work on my cars. Thank You mia Pros: very good with getting the job done right Cons: not enought shop that work that will more

I had work done by them - I had problems later that turned out to be due their shoddy repair. This was discovered after I took my car to a different and reputable repair shop. Of course, Made in Japan didn't own up to this. Do yourself a favor and steer clear of these guys! Pros: None Cons: Dishonest, incompetent more