Mackin's Hollywood Auto Body

Body work was great, service should have been better. I had to call them multiple times (once 10 minutes before the shop was closing) when I was told I would be receiving a call back! \r \r And the date when I was going to receive my car back was always questionable. I understand shops can get backed up, but please let me know instead of telling me my car would be finished by a certain date then calling on the day and saying it won't be.\r \r Overall the actual repair work looks good but don't make plans scheduled around when you are told your car will be done more

I took my car in after a collision about two years ago. Staff were friendly enough, looked trust worthy. I love my car and I am very cautious on who's going to work on my car and what's going to be done. Yes, they finished my car but the part they put on did not match the part that they took off, something was missing under the bumper. I may not know the name of the part, I didn't take pictures of under my car, but I know something was missing. I told them it was the mud guard or curb guard that was attached to the bumper. They just looked at me like I have no clue. I have no reason to lie. I am a decent person who just cares about my car. I don't think they used the OEM. My opinion is they probably put a used part from the wrecking yard, and put it on my Nissan Sentra SER. I'm not sure but it didn't look like the original part that was taken off. more