MEGApros

It's hard to believe Mega Pros has any positive reviews. If anyone in the Chicagoland area would like to see the shoddy work they done in my condo, ... Also, see my review from 2017. more

We hired MegaPros to remodel our condo with all new luxury vinyl flooring, new countertop and backsplash in the kitchen, new vanities in the washrooms and paint the entire condo. From top to bottom this was the most incompetent group of people we’ve ever dealt with. Here is a list of all the problems: We were quoted 9 days to complete the remodel. It took over 60 days. We were told our engineer would give us a day by day schedule and who would be at our home and what they will be doing. That happened for the first 9 days, but nothing after that and we were never told who would be at our home at any time. The crew was supposed to tarp and protect all access and work areas. That never happened. They laid the new floor so poorly that they had to tear it all up and redo it. Much of the new quarter round strips were cut to short or to long and some were not nailed in. The painting was poorly done. They had paint on all the light fixtures, missed numerous spots especially along the woodwork and one washroom and in some places the paint was all over the woodwork. They had to come back three different times to try and correct. They even painted our fuse box shut. It had to be pried open. The backsplash has numerous crooked tiles and was poorly grouted. They would not correct. One day after putting in the new stainless steel sink, they scratched it all up. They broke one of our TV’s and one of our wall sconces. The cleaning crew was supposed to clean and detail everything. They were here for 1.5 hours and did a horrible job. We spent the next two days cleaning the condo ourselves. One good note was Travis. He came in and did a good job correcting a lot of the mistakes. He was the only person at MegaPros who had a clue as to what they were doing. Unfortunately, MegaPros pulled the plug on him and refused to correct anymore of the shoddy work that was done. Don’t waste your time with MegaPros. They’re clueless. more

We had repair work done on our roof, which had a leak. John Thomas came out and assessed the damage, took the time to talk with my husband and I completely about what Mega Pros would do and wrote up the estimate. After that point, he was in frequent contact about when the work would be done how long it would take and who would be out to do the work. When Dylan came out to do the work he was polite, did a great job and updated me on the progress of the project after the first day and what would be completed the second day. At the end of the project, he again updated me on what had been done. After the job was completed, we noticed one small area on the roof that needed shingles, Dylan came out quickly to fix that. I am just not used to that level of professionalism and communication in a company, I haven't seen that in the 28 years we have had repair or remodeling work done on our house . I would highly recommend them to anyone needing home repair or remodeling work. You get the feeling that Mega Pros, as a company, "gets it"; the importance of a customer-centered approach. It makes all the difference in the world. more

From beginning to end everything went extremely well. Mega NEVER said no to anything that was brought up and was completely professional in all aspects of the work. The oak cabinets were installed to perfection and the countertops were as well. They even went so far as to get us a temporary sink counter to use while the install was going on to minimize inconvenience. All the guys from Jeremy to Don to Joe to Lou to Travis and Raul were wonderful to deal with and I would HIGHLY recommend Mega to anyone that REALLY wants the job done RIGHT! more

We recently needed our kitchen renovated and decided to go with Mega after seeing and hearing great reviews from family. We worked with Don and his crew, they did a great job. The crew was very prompt, worked thoroughly including doing a good job cleaning at the end of the day. When I had questions I had access to Don either via phone or email and he was prompt to answer my questions or about getting back to me with answers. When the counter company cut our counter wrong Don was very helpful in getting the correct piece re-ordered Nd delivered ASAP. Besides the downside of living without use of a kitchen, we loved he work done!! Thank You Mega! more