M C Property Management

This company continues to amaze me. I cant believe they are still in business. 1 star in all reviews except Judy's book.....God knows why. Discriminatory to residents, lack of response to property needs, just a joke of a company. more

THIS COMPANY WILL TAKE YOUR MONEY AND MAKE UP HIDDEN FEES AND THEN TRY AND TAKE YOUR PROPERTY AWAY FROM YOU! more

It is painfully clear that every good review is written by someone who works for the association as every 5 star review has the same "~" then generic discription of the person to end their statement. "Michaelene has upgraded everything! The pool, the sidewalks... ~dennis f" or "~ happy townhouse owner" it's all crap and nobody's buying it. Why would these people even write reviews if all your doing is the job you were brought on to do? This place is worse than auschwitz more

Do your association a favor don't hire MC. You will waste lots of money used by their vendors and added fees. Lack ability to resolve issues. Majority of homeowners are not happy with MC Property. more

Called management service for a issue and they would not get me to anybody that could take care of my issue I was only offered voice mail and maybe a call back the same day. Completely unprofessional customer service. Stay as far away from this company if you can. more

MCPMC lacks attention to detail, follow-up, professionalism when dealing with owners and board members, requests and submits RFPs and bids without offering board members top line information or pulling out critical pieces and interpret for the board. They do not review condo rules and regulations and declarations for interpretation when dealing with situations. The owner and the employee's of MCPMC do not dig deep to find answers to concerns, then they go on defense like Dick Butkus when you bring the matter to their attention. more

A good management company is one that works quietly in the background. MCPMC does not work at all in the background, as far as I can tell. They are terrible at returning phone calls and emails. The owner is accusatory and attacks without provocation. While they are the property managers, they like to pass the blame off to the unit owners or other companies that they hired to do work for them. Good luck trying to get straight answers out of anyone you are able to get a hold of there. They have a serious lack of communication and initiative to get anything done for people paying assessments. If you do get a hold of someone there be ready for a fight, they do more yelling than listening. Also, they like to set down the phone and pretend to listen to you when you are speaking, make sure they are always responding to what you are saying. They are paid assessments to take care of the building they “manage,” but they seem to be annoyed with actually having to maintain or fix something for which they are responsible. Don’t bother going to them with problems you have, if you can fix it yourself, just do it. Had I known what dealing with MCPMC was like, I would have help off purchasing my unit. more

Stanhope Square One really appreciates the job William does for us. He is very attentive and does such a good job in handling our account. more

Michelle does an excellent job. HWCCA is pleased to have MC as our management company. We like your vendors. They also do a great job. Thank you so much for helping us improve our property. -Dennis F. more

I always appreciate how I get a call back (or email) when I have a question. Both Cheri and Sandy have been great. Our last management company rarely returned calls. Most importantly is the level of expertise that I have experienced with MC. Cheri has an answer for every question. We are sorry to see her leave. more

The dedication, friendliness and support from the management staff is very refreshing. Our association is most grateful of having Monika Krupa as our staff manager, as her professionalism, her positive attitude, her promptness in addressing homeowners concerns is something that is very rare to find. Michalene, thanks for being on the forefront. more

MC Management is an awesome management company. They are very professional and proactive in keeping the properties they manage in good condition. The monthly invoice reminders, information and records they manage for their various properties is top notch service. Michaelene and Keith Conrad are property management professionals dedicated to providing the best management services, recommendations and contractor referrals to the properties they manage. Their phone staff is friendly and efficient. If your property needs good management, they are it. ~ Board Member more

Better than Management Companies that we had in the past. MCPMC is progressive and offers many options--i.e. newsletters, web site services. Although MCPMC is not perfect they are the best we have had so far. Their suggestions to issues the Board faces are welcome and usuallly accepted. more

MC Management is an awesome management company. They are very professional and proactive in keeping the properties they manage in good condition. The monthly invoice reminders, information and records they manage for their various properties is top notch service. Michaelene and Keith Conrad are property management professionals dedicated to providing the best management services, recommendations and contractor referrals to the properties they manage. Their phone staff is friendly and efficient. If your property needs good management, they are it. ~ Board Member, Crestbrooke Townhome Assn more

“Keith- I just wanted to send a quick email to tell you how helpful Cheri Brown has been over the past year. I recently moved in to my condo and as a first time owner, have ha my share of problems and questions. Each time, Cheri has been my contact and has gone well out of her way to satisfy my needs and concerns. She always listens, and tries her absolute best to understand my situation and provide the best help she can. I have waited too long to give her credit. And I can't express how much I appreciate having her aboard. If you have any questions, please feel free to email me. In the meantime, please let her know how thankful I am for her constant readiness to supply support. ~ Homeowner, Reflections at Hidden Lake Condo Assn more

“Michelle, Just wanted to say that things look great around High Lake with some of the trees gone! Thanks, I know that was quite a battle. Glad to hear the hallway renovation is moving forward- sounds like it is going to be very nice. You’re doing a great job! I appreciate all your hard work – truly.” ~ Homeowner, High Lakes II Condo Assn more

“Dear Michaelene, I am writing to commend you on the maintenance and management that MC is providing. I have been a resident at this property for several years, and since you have been managing the property, there have been many upgrades (renovation of pool, new bricks & landscaping, installation of the new glass entry door, new pool furniture, and pool washroom remodeling). These upgrades and enhancements will increase the value of the property. I would like to thank you and your staff for a job well done. Keep up the good work.” ~ Homeowner, Woodridge Country Club #9 Condo Assn more

“Dear Mr. Whitney, I am pleased to acknowledge your prompt and excellent work, responding to my request on the missing parking sign and the broken fence…I also noticed that you not only completed my repair request in a timely fashion but improved it further…It’s truly beyond my original request…It’s a great feeling that MC Property Management Company is doing an outstanding service to customers with such a dedicated staff.” ~ Homeowner, Bella Oaks Condominium Assn more

Dear Michelle, I would like to thank you for your helpfulness to our condo association during your two years as our property manager. You have introduced us to a new level of professionalism in many ways…your management packets, delivered to our door several days in advance of our board meetings. The financial report, manager’s report, more expansive and clear financial statements, and copies of correspondence, proposals, and other related data on numbered pages were also helpful in communicating relevant information before, during, and after our meetings. You have introduced us to several important issues that had eluded our awareness in the past…Your budget preparation was especially valuable…Thanks again for your quality management and long hours of work for us. Your performance has introduced us to a higher quality of property management…you have enhanced our level of expectations for property management.” ~ Board Member, Former Association more

“I could not be happier with my choice to move here - …the property is extremely well cared for. The recent mulch project was unbelievable. My friends that have visited are amazed at how well taken care of [it is]. It is indeed a pleasure to live here.” ~Homeowner, Pheasant Run Trails Townhome Assn more