Lulu's Restaurant & Cocktails

Husband & I went on Friday evening around 6:30-7p for dinner. We were the only ones in the restaurant for the entire time. Waiter was friendly but I never received an offer to have my water refilled & didn't receive everything we ordered. We found the tables & floor adorned with left-overs & crumbs (carpet in dinning area looked as though it hadn't been sweeped in a few days). The pictures where the tables are serviced with linens & nice companion pieces were no where to be found. We thought the food was average in taste, nicely plated for presentation; but rather overly priced. Our bill was $45.00 for a wrap, lamb sirlion, & only one coke - no drinks. Can say we went once, can say were is a 99.9% chance we won't go again. Sorry, didn't find this place to be the same place with rave reviews & pictured in the photo's. Pros: free parking Cons: floors, tables were dirty & pricey for quality & service received more

Yesterday at Lu Lu's I observed the staff at Lu Lu's (including the manager and assistant manager) causing a major scene. They directed their antagonism toward a group of individuals who appeared to be dressed professionally and who carried themselves in a manner that one would expect and encourage in an upscale establishment. It is unclear why the Lu Lu's servers felt that it was necessary to behave in an unprofessonal manner towards them, but I quickly deduced that the group somehow did not fit their "profile" of desireable patrons. When a member of the group discussed his concerns with the manager, I even overheard the manager telling him not to try to play the "race card". Although I am not black, I was offended by this and I was equally offended when I observed other tables of persons who did not fit a certain "profile" being passed over for service while certain other tables were given friendly, attentive service. I also find it interesting that Lu Lu's has a restrictive dress code for the patrons, but the servers at Lu Lu's can wear untucked shirts and wear barely there skirts and tops the size of postage stamps. I have been to countless upscale establishments and have never seen such unprofessional dress and unprofessional behavior. Pros: Caters to patrons who fit their "profile" Cons: Extremely antagonistic and dismissive toward those who do not fit their "profile" more

Although you'll find that this restaurant gets rave reviews, I have to admit that the attitudes of the employees at Lu Lu's are rather snobbish and exclusive. I noticed that I was treated with preferential treatment, but a few of my guests told me that they were not too impressed with the service. I recently relocated to Indianapolis from Mequon, Wisconsin and I was looking for a nice place with a comfortable environment that caters to professionals. On the surface Lu Lu's appears do just that, but what is missing is the exceptional service that one would normally find at a restaurant that caters to professionals. The Lu Lu's website would lead one to believe that one will "find a mix of Rolls Royce?s, Mercedes and BMWs parked out front and a wide mix of people inside enjoying dinner and live entertainment." However, the night I went, the crowd consisted of a rather homogonous group patrons under 30 and a parking lot devoid of Rolls Royces, Mercedeses, or BMW's or any other symbols assoicated with an upscale following. In fact, I believe that the poor service is related to the fact that Lu Lu's only wants to cater to a specific group of people and if you do not fit in the category of people that they aim to please, you will be left out in the cold. I totally understand and support an establishment's right to have rules and policies to maintain a certain atmosphere. However, I do not believe that those rules and policies should be at the expense of providing exceptional service to ALL of the customers regardless of the Lu Lu's employees' opinions about where a customer fits in the socio-economic totem pole. Pros: Parking, Food Cons: Snobbish, Rude Employees more

I travel for my job, and had a project in Indianapolis for over a year. This became my favorite restaurant in the city (and I spent a good deal of time searching)! The food was spectacular. The menu offered a good selection to meet different tastes without being overwhelming in terms of options. Don't know if they still do jazz on weekends, but it was a definite plus. Downside: located in a strip mall (which you don't feel once you are seated). Disclaimer - I was always on an expense account... more

They have a great selection of tasty dinners. Their Martini's are awsome, and what a selection of brands! Thursday nite Jazz is awaome. Pros: Great Food, Great Drinks, Great Jazz Cons: Uncomfortable Chairs more

Excellent food -- try the Tuna Nachos! Wonderful matinis. Friendly service. This was a great dining experience. The food was delicious and unlike many places you didn't feel at all rushed. more