Lonestar Appliance Repair

I had my Dryer Repair just this morning and the Service was Fast and Painless. Today is my day off and time is very important for me. I saw the previous reviews but decided to give them a try. I would recommend this company to anybody needing the Dryer Service. Its very important for me when a company can take care of the whole process for me. Thank you guys more

Supppeerrr!!!\r I called Lonestar Appliance because my Whirlpool Refrigerator ice maker was not working. I have had this refrigerator for over 7 years and have never had problems with it not cooling. The tech showed up 30 minutes into the window i got 12-2pm. He was very polite and clean. I say that because i had my AC serviced last week and the tech they sent was all over the place and did not look organize. Well not this young man he was on time and like i said very neat. He quote me a new ice maker and said he carries those on his van. YAYYY.... $138 for ice maker seems a very fair price. i would totally use Lonestar Appliance again. very prompt, professional and courteous company. YYAAAYYY! more

Great Service.... I woke up and Fridge was not working and called 3 companies including Sears and was told no one could come out for 2 days. I am glad i called Lonestar Appliance because they came out that same afternoon and got my Ge Fridge working. I was told it needed the main control board and the Tech had it in the truck. Thank you.. I will use this guys anytime i need any kind of Appliance repair. more

My 3 year old Kenmore refrigerator went out so I called Lone Star. The only positive is that they were able to come out the same day. When the ""technician"" arrived, he barely spoke English. He proceeded to do some tests on the refrigerator and then informed me that the entire circuit board would need to be replaced. The cost would be $345 (this was after applying a 10% coupon).\r \r I thought this price was incredibly high, but agreed to it anyway out of desperation. He was to come back the following day to finish the repair. After he left, I inspected the board myself and noticed that he had removed the fuse from the board. I then begun to wonder if he was really going to replace the entire circuit board, or simply the fuse that he had removed. I called up Lone Star and told them not to come back and that I would repair the refrigerator myself. I was told I would have to pay for a $65 service call, which I agreed to.\r \r The next day, I bought a replacement fuse for $20 and snapped it into the circuit board. The refrigerator now works perfectly.\r \r To summarize, Lone Star wanted to charge me $345 to replace a $20 fuse. They straight up lied to my face by saying that the entire circuit board would need to be replaced. Even if the entire circuit board needed to be replaced, I looked up the cost and it would have only been $125 to order an entire new board.\r \r Lone Star is dishonest with their repairs and have no problem lying to their unsuspecting customers to make the repairs seem more complicated and expensive then they really are.\r \r Please avoid this company at all costs. There are several other negative reviews for this company that you can read about if you don't believe me. I was very lucky not to be sucked into their trap. more

Beware of this company! Their customer service is horrible and I encountered straight up lies. When confronting them about it I was told that that is just the way it is and they did not care what I thought or did about it. more

After 4 attempts to repair refrigerator, the technician would tell us he would get back with us but never heard back from him. Had to contact head office to get him to come back and made appointment but he never showed or called. When he did show up it would be close to 8p.m. Asked to speak to owner but never heard from him either. Paid up front to have service completed but w/o completion. Also had him quote a repair on part for GE dishwasher. He quoted $138 for part but bought online for $8. He was also going to charge another $250 to install which we replaced ourselves in about a 8 minutes. Be Ware! more