Just as the other review. My 4 year old nephew was soooo thrilled to have Batman coming to his party. All of the children had handmade super hero capes made for them to decorate & wear when Batman came to take their picture. After calling us to confirm at noon, saying they would be there at three, he never showed up or called. We ALL called many times & they NEVER answered nor did they ever return a phone call with an explanation, just ignored us. They were even paid in full instead of just the requested deposit. All of the children were very upset as were all of the parents because of the hurt for the children. We told them that the Bat sign must've called him to fight crime & one of the the kids suggested maybe his Bat mobile ran out of gas & since they had super capes they could rescue him. I just don't understand someone who could let many children down, more than one occasion, and not even care or call to apologize or explain. We will never use them or recommend this company to anybody & I hope that people who plan to use them reconcider.
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